Phone Calls

Call Recording

Download .txt
Back to Calls

Outbound call · 2026-09-29 11:41:11

ANSWERED · 12m 25s · transcript completed

Call Details

Caller Behnam 124
Destination 07943547775 07943547775
Answered Unknown 2026-09-29 11:53:44
Route Behnam freepbx

Assign Numbers

Link caller or destination numbers to existing contacts.
Needs assignment

Assign Speakers

Map diarized speaker labels to people.
Needs assignment
Behnam

18 transcript lines · raw chunk0001_S2 · automatic

Behnam

18 transcript lines · raw chunk0012_S2 · automatic

Behnam

15 transcript lines · raw chunk0005_S2 · automatic

Behnam

14 transcript lines · raw chunk0010_S1 · automatic

Behnam

13 transcript lines · raw chunk0003_S1 · automatic

Behnam

11 transcript lines · raw chunk0006_S1 · automatic

Behnam

11 transcript lines · raw chunk0008_S1 · automatic

Behnam

11 transcript lines · raw chunk0011_S1 · automatic

Behnam

10 transcript lines · raw chunk0002_S1 · automatic

Behnam

10 transcript lines · raw chunk0007_S1 · automatic

Unknown

9 transcript lines · raw chunk0007_S2 · unknown

Behnam

9 transcript lines · raw chunk0009_S2 · automatic

Unknown

9 transcript lines · raw chunk0012_S1 · unknown

Unknown

7 transcript lines · raw chunk0001_S3 · unknown

Unknown

7 transcript lines · raw chunk0002_S3 · unknown

Behnam

6 transcript lines · raw chunk0004_S1 · automatic

Unknown

6 transcript lines · raw chunk0011_S2 · unknown

Behnam

6 transcript lines · raw chunk0013_S3 · automatic

Unknown

5 transcript lines · raw chunk0010_S2 · unknown

Unknown

4 transcript lines · raw chunk0005_S1 · unknown

Unknown

3 transcript lines · raw chunk0009_S1 · unknown

Unknown

2 transcript lines · raw chunk0001_S1 · unknown

Behnam

2 transcript lines · raw chunk0002_S2 · inferred_context

Unknown

2 transcript lines · raw chunk0004_S2 · unknown

Behnam

2 transcript lines · raw chunk0011_S3 · unknown

Unknown

2 transcript lines · raw chunk0013_S4 · unknown

Unknown

1 transcript line · raw chunk0004_S3 · unknown

Unknown

1 transcript line · raw chunk0005_S3 · unknown

Unknown

1 transcript line · raw chunk0008_S2 · unknown

Behnam

1 transcript line · raw chunk0013_S1 · inferred_context

Unknown

1 transcript line · raw chunk0013_S2 · unknown

Behnam

1 transcript line · raw chunk0013_S5 · inferred_context

Transcript

Unknown
0:04 Hello?
Unknown
0:04 Hello?
Behnam
0:07 Hello Yeah, I think this is going to take 20 to 30 minutes.
Behnam
0:12 Hi, can you hear me?
Unknown
0:14 Yeah, I can hear you now.
Behnam
0:15 Hello.
Unknown
0:17 I can hear you.
Unknown
0:17 Can you hear me?
Behnam
0:18 This is going to be 20 to 30 minutes.
Behnam
0:21 Yeah, but I think there's a delay.
Unknown
0:24 What do you want to do?
Behnam
0:28 Hang on.
Behnam
0:28 Can you hear me now?
Unknown
0:30 Yes.
Behnam
0:33 It's just there's a huge delay.
Behnam
0:34 It's okay.
Behnam
0:35 I don't know.
Behnam
0:35 I'll have to wait.
Behnam
0:36 Maybe it's not that bad.
Behnam
0:37 It'll be 15 to 30 minutes, anything like that.
Behnam
0:40 I have to wait because I've got no petrol and I can't risk it.
Behnam
0:45 If anything happens, I have to go somewhere.
Behnam
0:47 If you want to wait, we can do them.
Behnam
0:48 If not, you can go if you want, I don't know.
Behnam
0:51 And do you want to eat anything?
Unknown
0:55 Yeah, I do want to eat, but it's fine.
Unknown
0:57 I'll go home.
Behnam
1:01 Okay, I think you made a good choice with the grasses and I think we learned a lesson we should just use Costco opticians always from now on.
Behnam
1:07 Yeah.
Behnam
1:10 Yeah.
Unknown
1:11 Thank you for coming.
Unknown
1:13 I just.
Behnam
1:14 It's okay.
Unknown
1:15 I don't know.
Unknown
1:15 I have fun.
Behnam
1:18 I had fun getting the glasses with you.
Behnam
1:20 It was enjoyable and a nice, good choice.
Behnam
1:24 And that lady, is the same one who helped me and very knowledgeable, friendly, helpful.
Behnam
1:27 Look, she got out the things and everything to check it for you and gave advice.
Behnam
1:31 That black lady was talking bollocks about very focal and whatever.
Behnam
1:36 It's the distance that's going to help you with reading on the screen, so.
Unknown
1:42 Yes, I don't understand where did that come?
Unknown
1:44 When do you need those very fuckholes?
Unknown
1:46 It was strange that.
Behnam
1:49 Grandma has them because she struggles too much with reading.
Behnam
1:52 One day you might want that, but it helps her to see what's nearby as well, but
Behnam
2:00 Detects kind of what angle you look at it.
Behnam
2:03 So you see, it depends what angle you look through the glass at.
Behnam
2:06 So if you hold it like low, you're looking downwards, then it magnifies so you can see what what you're looking at bigger.
Behnam
2:13 because reading glasses magnify it for you.
Behnam
2:18 But you don't necessarily want them.
Behnam
2:20 It takes a lot of getting used to because if you want to walk to the toilet and you're wearing doors, then the ground looks closer than it is.
Behnam
2:27 And it's just very, very busying.
Behnam
2:30 So if you don't need that, your reading prescription is tiny.
Behnam
2:35 Your distance prescription is very small, too, but it's the distance that's causing you strain when you're looking at the screen, possibly giving you headaches and so on.
Behnam
2:45 Let's see if you wear these at the computer.
Behnam
2:48 it's not necessarily magnifying, but you'll just make it a bit clearer and easier to see what's on the screen.
Behnam
2:55 And you should not feel any strain.
Behnam
2:58 Plus you'll have the blue light,
Behnam
3:00 The anti-glare, so you won't get the glare from the lamp and stuff, and be more comfy.
Behnam
3:07 But you really don't need to wear them with passes of being out and about, so you can wear them Right,
Unknown
3:15 So that makes sense then, that it's the long distance that's causing problems with the reading rather than.
Behnam
3:23 It it is exactly making sense.
Behnam
3:25 And yeah, so you don't you could get reading glasses from reading a book, but you don't have to hold it that far away.
Behnam
3:33 And I think when you're sitting in bed or you're at the computer, I mean with the phone or the, computer, I think you have a huge benefit of wearing them.
Behnam
3:40 And plus, because they haven't put any of the reading prescription into it, then there's no magnification, so you'll be perfectly comfy wearing them all the time if you need to or you want to or you forget.
Unknown
3:51 I mean, I don't know anything about this.
Unknown
3:53 How accurate is it like, how is it does it depend on the optician, how good they are?
Unknown
4:00 What if they get it wrong?
Unknown
4:01 What if my prescription is not right?
Behnam
4:05 I know, I've never thought of that before, but I suppose it's as accurate as you are when you tell them what you can see, because they just ask you, can you see this?
Behnam
4:13 Is that clearer?
Behnam
4:14 Is that clearer?
Behnam
4:15 This one better or that one better?
Behnam
4:17 And then you can't really get that wrong unless you say the wrong thing.
Behnam
4:21 So I would I would never really worry about that.
Behnam
4:24 In future.
Unknown
4:25 But it depends on so many.
Unknown
4:27 Yeah, okay.
Unknown
4:29 They ask you so many different things.
Behnam
4:33 They do, but it's always a binary choice between this one and that one, and then they keep changing it until they get the right one.
Behnam
4:39 It's not like pick the best one out of ten.
Behnam
4:42 It's always this one or that one.
Behnam
4:44 It's always two.
Behnam
4:46 And then you get to the correct prescription.
Behnam
4:48 that way, I don't think that you can get it wrong.
Behnam
4:51 Maybe you could have some variance depending on what wake you are that day, but really, I can't imagine that being a problem or being wrong.
Behnam
4:59 You can wear these all
Behnam
5:00 The time.
Behnam
5:00 And you see, for me, as a, I'm an experienced glasses wearer, but I did start wearing them when I was about 15, 16, and I only wanted them because it was the classroom.
Behnam
5:12 I couldn't see the screen, very well.
Behnam
5:14 But I could, but I was getting headaches.
Behnam
5:16 So I went to the eye test and I got a tiny prescription like yours.
Behnam
5:19 And I came out of the opticians in the arm.
Behnam
5:22 I put them on and I said, oh my God, the trees have leaves, the houses have bricks, which when you look at the other side of the road, I got used to just seeing the house as an orange wall, and the trees are just a green circle.
Behnam
5:35 Of course, when you're near, you can see, but you just, you don't, you're not expecting that you could see the leaves in the trees there on the other side of the car park or something.
Behnam
5:43 And then when you wear them the first time, you're like, wow, that helped a lot.
Behnam
5:48 And then I said, Anyway, I only want to weigh them for looking at the classroom board or screen or whatever.
Behnam
5:55 But then, you know, like, when I take them off at the end of the lesson, I'm like, Actually, I feel less comfy now.
Behnam
6:00 Because I can't, I feel like I can't see quite as well.
Behnam
6:03 And it's straining everything to look where I'm walking.
Behnam
6:05 So I just started wearing them all the time.
Behnam
6:07 And yours are very, very, very light prescription, so you really don't need to.
Behnam
6:11 But you might find that it makes you more comfy.
Behnam
6:15 And if it does, then so be it.
Unknown
6:17 It definitely makes it like when she showed me that I noticed the difference.
Unknown
6:21 It was the first time, even at the optician when I went, it was the first time I noticed that.
Unknown
6:26 It was a massive difference, like not massive.
Unknown
6:29 I could tell the difference when she when I put on those lenses, like it's so much clearer.
Unknown
6:35 Like it's not you know what I mean?
Unknown
6:37 It's not like bigger or anything.
Unknown
6:39 It just makes it clear for me.
Behnam
6:41 Yeah, I know.
Behnam
6:41 You don't need to explain because I've been, I've known that all my life, most of my, my.
Unknown
6:45 But I thought you say, like, like with Anna, when she has glasses, when she puts them on, she was making these big steps, like thinking that it's far or it's so close something when it's not.
Unknown
6:55 Yes.
Behnam
6:55 And that's that's a different thing.
Behnam
6:57 At the beginning, if you're wearing them when you walk them, yes,
Behnam
7:00 Your brain needs to adjust to being able to see more easily.
Behnam
7:04 You get used to it within hours.
Behnam
7:08 I'm the same with my new prescription.
Behnam
7:09 I got my new prescription and I was the same.
Behnam
7:12 I picked them up here and I was like, walk to the car here in this car park and I was like, oh my God, I feel like the ground's going towards me just because you can see it more clearly and your brain's not used to it.
Behnam
7:25 And then, yeah, I mean, if you wear them when you're driving, you might find it safer and much more comfy, like on the motorway, you know, you just feel like you can see more easily.
Behnam
7:36 It's not bigger or clear, just more easy.
Behnam
7:39 It's hard to put explain it, to put it into words.
Behnam
7:42 But especially, I think for you, if you just wear them at the beginning, even just for work at the computer, to finish the day less strained, maybe you're back with her less because you can sit back more.
Behnam
7:54 You know, everything could help.
Behnam
7:55 Maybe.
Unknown
7:56 There is the other thing I noticed, like, subconstantly I noticed so many times,
Unknown
8:00 It closer and then I remember and I just make I mean, my screen is zoomed in so much.
Unknown
8:05 They always laugh at me at work when they see it, but it's because I always play with it, have to change it in and out.
Unknown
8:12 But sometimes I forget to zoom it in and I just go forward so much and then that affects my back and I don't even realize.
Behnam
8:18 Exactly.
Behnam
8:20 And our screens like at home, they're big and they're far back, which is a good thing.
Behnam
8:24 It's really good.
Behnam
8:24 But if you can't see it, then obviously you let your vision is correcting because it's kind of the home setup is pretty much ideal.
Behnam
8:33 For your posture and the screen and the chaise, excellent and everything.
Behnam
8:36 But simple thing as glasses can change it all.
Behnam
8:40 Your posture can be better, your vision, you'll be easier to see, and it's less neurologically tiring.
Behnam
8:45 Like, sounds silly, but your brain gets tired because it's working hard just to interpret the shapes on the screen into letters, whatever it is.
Behnam
8:55 So I think it'll be a big help to you.
Behnam
9:00 Costco is brilliant.
Behnam
9:01 It's much cheaper and you get top of the range choice and everything.
Behnam
9:05 The only downside.
Behnam
9:06 I don't know.
Behnam
9:06 You get made in Canada.
Behnam
9:08 I had to wait for mine to come from Canada.
Behnam
9:10 And so obviously it takes longer.
Behnam
9:12 But you get different range as well to what you can get in both different brands and different stuff.
Behnam
9:17 It's much cheaper.
Unknown
9:24 Scope I don't have to wear glasses so all the time because I hate glasses and then I'll have to look at the lenses, but that's even more complicated.
Unknown
9:31 I'll be.
Behnam
9:32 If you find it makes you makes you more comfy, then don't overthink.
Behnam
9:36 it.
Behnam
9:37 You can get nice stylish pairs.
Behnam
9:39 You can get contact lenses for special occasions all the time if you wanted, well not when you're working at the computer at home.
Behnam
9:46 You can get laser eyed surgery, you'd be an ideal candidate for that because you don't have an astigmatism like me.
Unknown
9:55 Right.
Unknown
9:57 Yeah?
Unknown
9:58 What, to correct the vision?
Behnam
10:01 Yeah, you could have laser eye surgery to correct it and you'd be sorted for life.
Unknown
10:05 Oh, I didn't know that.
Unknown
10:07 That would be the best thing.
Behnam
10:08 Because yeah, I can't have it because I've got my part of the problem.
Behnam
10:14 My prescription isn't all that strong, but the correction is stronger because the eyeballs are not perfectly spherical.
Behnam
10:22 That's also why I come by the CPOS contract vendors.
Unknown
10:25 But you don't have that problem.
Behnam
10:27 Yours is just the
Behnam
10:27 Lenses starting to not work as well.
Behnam
10:31 You're a candidate for having laser eye surgery, which essentially means they remove your natural lenses.
Behnam
10:36 and they put permanently fixed artificial lenses on your eyes, but then you'd never have a problem in your life.
Behnam
10:43 And you'd be comfy and you'd see all the time and you'd be better at the computer.
Behnam
10:48 Glass is a fashionable as well.
Behnam
10:50 Like I don't mind.
Behnam
10:51 I started wearing mine a lot more because I like the way it looks, you know.
Unknown
10:55 Yeah.
Unknown
10:57 Yeah, I don't know.
Unknown
10:58 I guess they look good on you.
Unknown
10:59 I always like.
Unknown
11:00 Without glasses, but I think now you have.
Unknown
11:03 I do too.
Behnam
11:04 It is fashionable to wear them nowadays as well.
Behnam
11:08 Like it would be in the olden days, 20 years ago, like TV presenters, whatever, they would always wear contact lenses up to take glasses off.
Behnam
11:16 You see them doing filming and they'd take them off for the filming.
Behnam
11:19 Like countdown, what was it?
Behnam
11:21 Which one was it?
Behnam
11:21 Carol or something?
Behnam
11:22 One of them.
Behnam
11:23 They're always wearing glasses and before the cameras, on, I took the glasses off.
Behnam
11:26 And then she's like, oh, I can't see anything.
Behnam
11:28 They don't wear glasses on the TV because they reflect and they look silly.
Behnam
11:32 Well, nowadays, it's really fashionable.
Behnam
11:34 Prime Minister wears them.
Behnam
11:35 But I notice sometimes, he wears contact lenses.
Behnam
11:39 I assume he does. 2020.
Behnam
11:42 Oh gosh, so
Unknown
11:43 Terrible here being on the inside lane.
Unknown
11:46 Look at them.
Unknown
11:47 They're all scratching their cars.
Unknown
11:48 climbing up the.
Behnam
11:49 Scratching the cars?
Unknown
11:51 Oh, well, I mean, the other one who went.
Behnam
11:55 Yeah, because they can't drive.
Behnam
11:56 It's okay, that's fine.
Unknown
11:58 Well, I mean, it's tight here.
Unknown
11:59 You can't really see.
Behnam
12:00 Eight.
Unknown
12:01 How close you are.
Behnam
12:01 I'm sorry, we picked the wrong lane.
Behnam
12:04 You can see.
Unknown
12:05 No, no, it's a better lane.
Unknown
12:06 I always thought it's a better lane because it moved much faster, but.
Behnam
12:11 I mean, both of us have our slides, Flaps on the right.
Behnam
12:16 The problem is I need to use the card.
Behnam
12:18 I need to work something out.
Behnam
12:21 Actually, can we disconnect the call so I can go online and transfer some money?
Behnam
12:25 Okay.