0:01
Hello.
0:02
Hey, sir.
0:03
How are you doing today?
0:04
Hello, sorry.
0:06
Sir, can you hear me?
0:07
Yes, I can, yeah.
0:09
Awesome.
0:09
Roger to your Audi A6, your windscreen.
0:13
Oh, yes, yeah.
0:14
Just give me a moment.
0:15
Sorry.
0:15
I'm just heading somewhere more quiet.
0:18
No problem, sir.
0:22
Yeah, that's better.
0:23
Sorry.
0:24
Go ahead.
0:26
No problem.
0:26
I just want to confirm with you.
0:28
I see you just made a reservation.
0:31
Are you looking to to proceed with it or?
0:34
The thing is I'm trying to work out with my insurance company whether they're going to pay me.
0:38
Sorry, I don't know.
0:39
That's all at the moment.
0:41
So, can I give you our advice?
0:44
Yes.
0:44
I mean, we've dealt with this.
0:45
We've dealt with this a lot.
0:46
So there's a couple things that you need to take into consideration regarding your insurance.
0:50
Now, if you place a claim, a lot of people don't have protective claims.
0:56
So you might be in a position where if you claim, you could be paying more per month in your premiums and then your no pains, bones, your bonus at the end of the year or end of a cycle, this is now null and void because you claimed, right?
1:08
So it defeats the purpose of the no claims bonus.
1:11
It's also a case of when you can get it done now.
1:14
In most cases, we aren't, um, chosen as insurance provider splitters, just because you didn't really work with insurance.
1:23
Yeah.
1:23
So if you go through, I said, will be a private job.
1:26
And I do have to be honest and say that if you don't confirm with, them first, there's a very, very little chance that they're going to, uh, reimburse you your money, right?
1:36
However, in a case where you weigh up the risks of now claiming, affecting your premiums, and then having another, company take two weeks to do it, versus our £44 come on for nine months.
1:48
And that's zero interest.
1:49
You don't lose any money.
1:50
Just £44 for nine months and then your premiums and your claims are untouched.
1:55
and you get it done on Monday still, so.
1:57
I understand, yeah.
1:58
Are you in South Africa?
2:00
I am in London, but I am South African.
2:03
Okay, because my insurance broker is in South Africa, and so I just felt like, I'm talking to South Africans all morning, but that's good.
2:10
I like South Africans.
2:12
We do tend to be very nice people.
2:14
However, of course.
2:15
We can get angry at times, South Africans.
2:17
Oh, yeah, I've experienced that too, yes.
2:19
Yeah, so the rationale personalities.
2:22
Um, but let me know.
2:24
And then, yeah,
2:25
Okay, because I did, I did already make the claim.
2:28
My, my no claims is protected and I, they just wanted to see the quotation.
2:33
It's cheaper for them than the Pixel one that they use anyway.
2:36
They seem to be happy with it.
2:37
I was just waiting for their confirmation.
2:39
That's why I didn't book yet.
2:41
And but I think I've already sorted as well.
2:43
Um, okay.
2:44
So yeah, I'll be booking.
2:45
shortly anyway.
2:47
Should I just do it online?
2:49
You can do it online.
2:50
However, just let me just let me know when you do or I can do it on the call quickly.
2:56
And then let me
2:58
I'm not sure what you need from me because I'm out.
3:01
No, I don't need.
3:04
No, I don't need much from you.
3:05
I just need to resend you the quote and then see you can only extend it for I think 15 minutes at a time.
3:12
What I'm going to do is I'm going to I'm going to extend it for two hours.
3:16
And then once you, that that leaves your booking open for two hours, your job secured.
3:20
But then when you do have confirmation, you can just finish off with the payment and then your job is booked securely.
3:26
Yeah, that's keeping your start for Monday.
3:29
All right.
3:29
On a resignation.
3:30
So should I do it online or sorry, I'm not following.
3:33
I have to call you.
3:35
I'm not I'm gonna do it now for you quick and then later when you're ready.
3:39
I'm basically doing the same thing you would okay.
3:42
Okay.
3:43
So here we are there for Monday.
3:47
Okay, that's good.
3:48
I just need to extend it and then when you have confirmation, you can just hop back onto the link and then you just complete everything, okay?
3:53
Okay, perfect.
3:54
And there's no possibility of doing it earlier than Monday.
3:58
Unfortunately, at this, at this every, every, weekend at this exact time, people ask that same question, but unfortunately, our supplies closed at 12 today, 12 p.m., so which means Monday morning they open up again.
4:11
We can't get glass for a whole day and a half.
4:14
Fair enough.
4:15
That's fine.
4:16
So awesome.
4:17
But everything's there for you.
4:18
When you're ready, just hop back on the link okay and then just.
4:21
Okay,
4:21
I'm going to.
4:22
Thanks very much.
4:23
Thank you.
4:23
No problems.
4:24
Enjoy the rest of you.
4:25
Bye bye.