0:01
Welcome to Barclaycard. Worried about money? Whatever your situation, we are here to help.
0:08
For additional support, search Barclay's Money Worries online. To use our automated
0:15
telephone banking service, press 1. For anything else, it's 2. Did you know you can check your
0:26
balance, make a payment, or update your details via our app or online banking? To find out more,
0:32
visit Barclay's Ways to Bank online. Alternatively, please continue to hold.
0:39
To help us get you to the right team as quickly as we can, please enter your Barclaycard number.
0:47
For security, we'll then ask for your passcode or date of birth. If you're calling from the
0:52
mobile phone number we have on record, then we'll match that automatically. Please enter your card
1:00
number. If you don't have it, press star. Please enter your card number. Okay. Please
1:20
hold. Please say in a few words what you're calling about today. For example, you could
1:27
say...