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OCR Text: Somerset Bridge Group Call Us Today 0344 8409514 Miss Deimante Kavaliauskaite 41A Lordens Hill Dinnington Sheffield S25 2QE Somerset Bridge Limited Floor 1, 2 St James Gate, Newcastle upon Tyne NE1 4AD e: info@sbgl.co.uk w: www.somersetbridgelimited.co.uk Date: 28/07/2026 Dear Miss Kavaliauskaite, Vehicle Registration: DE12MAK Please be advised that the claim made in relation to the above incident has now been settled and your No Claims Discount has been disallowed. To understand how your No Claims Bonus/No Claims Discount is affected by this incident, please refer to your policy documentation. Under the Limitation Act 1980, claims for damage to property can be made up to 6 years after the incident and personal injury claims can be made up to 3 years after the incident. Please therefore note that we may receive additional claims in the future which would require us to reopen this claim. If we receive any additional claims in the future we will inform you. Yours sincerely, Somerset Bridge Limited Claim details: Your Ref: SBL/MS/MR866414 Date of Incident: 09/06/2025 Broker: GoSkippy To discuss the claim: Contact: Third Party Team Phone: 03448409515 Email: TP@sbgl.co.uk Our Privacy Notice We will be passing information relating to this incident to various fraud detection and prevention agencies including the Insurance Fraud Bureau, when dealing with this claim. We may need to search the systems of these fraud detection and prevention agencies. For more information on how we use your personal data please refer to our privacy notice or contact us directly using the contact details in the privacy notice for further details on the specific agencies we use. The privacy notice can be viewed at https://somersetbridgelimited.co.uk/privacy-and-security/ Somerset Bridge Limited is a company registered in England and Wales (Company No. 10427946) Registered address: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ. VAT number 927 491 007. Somerset Bridge Limited is part of the Somerset Bridge Group. When handling your claims, we act on behalf of the insurer.

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Transcript: I didn't I didn't text for Charlotte nothing yet, but she's gonna see that I'm leaving so it's fine

Voice Note via s3

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Transcript: And I think we can just order from business accounts so we can see, you know, and we need a receiver or something. I think we do that this way, isn't it? Because we're not going to have a receiver for it. And maybe I need like, no jeans, but what I'm wearing now, the blue ones, something like that as well.

Voice Note via s3

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Transcript: But like XS, you know, I don't want oversized because it looks funny.

Voice Note via s3

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Transcript: I just thinking we should do t-shirts but shiny homes cleaning and then it comes to the bill we can write it down down to as well because I read and on cleaning services done that UK that you can do that as well so when taxes come so I need like a lot of t-shirts because I'm bleaching them I don't want to buy them you know and when I need I want better quality when we had because it's a bit annoying you know