# Call Recording Transcript

- Started: 2026-07-31 14:36:18
- Direction: outbound
- Caller: Behnam
- Destination: 01142050482
- Duration: 12s
- Disposition: ANSWERED

## Transcript

- [2026-07-31 14:36:18 - 2026-07-31 14:36:20] **Unknown:** Thank you for calling CITNA, BMW and MINI.
- [2026-07-31 14:36:21 - 2026-07-31 14:36:23] **Unknown:** Calls are recorded for training and monitoring purposes.
- [2026-07-31 14:36:24 - 2026-07-31 14:36:26] **Unknown:** We are about to offer you a selection of options.
- [2026-07-31 14:36:27 - 2026-07-31 14:36:30] **Unknown:** Please listen to all options so that we can best place your call.