# Call Recording Transcript

- Started: 2026-07-31 12:30:17
- Direction: inbound
- Caller: +442045786496
- Destination: Behnam
- Duration: 49s
- Disposition: ANSWERED

## Transcript

- [2026-07-31 12:30:18 - 2026-07-31 12:30:50] **Unknown:** Hello. Hello. Hello. Hello. Hello. Hello. Can you hear me? I'm speaking with Mr. Nam. Speaking. Very good day sir. My name is Chris and we are calling from the accounts department of PCP 247. And so we're here to verify that you're the right owner of the vehicle or not. And after verification there's a claim that will be sent to your postcode in the form of a check, right?
- [2026-07-31 12:30:50 - 2026-07-31 12:30:58] **Unknown:** I think it's a mistake because I never had a car financed so I don't think I'm doing any repayment. It's a mistake.
- [2026-07-31 12:30:59 - 2026-07-31 12:31:01] **Unknown:** Okay sir. Your BMW was not in finance?
- [2026-07-31 12:31:02 - 2026-07-31 12:31:03] **Unknown:** No. Cash.
- [2026-07-31 12:31:04 - 2026-07-31 12:31:05] **Unknown:** Okay sir. Okay sir.