# Call Recording Transcript

- Started: 2026-07-31 09:18:24
- Direction: outbound
- Caller: Behnam
- Destination: 01925715425
- Duration: 1m 42s
- Disposition: ANSWERED

## Transcript

- [2026-07-31 09:18:24 - 2026-07-31 09:18:28] **Unknown:** This call may be recorded by our service provider for training or quality purposes.
- [2026-07-31 09:18:37 - 2026-07-31 09:18:40] **Unknown:** Hello, this is Ruthie and Abigail speaking. How can I help?
- [2026-07-31 09:18:40 - 2026-07-31 09:18:45] **Unknown:** Hi there. I had a call from somebody on this number this morning, but I couldn't hear anything.
- [2026-07-31 09:18:45 - 2026-07-31 09:18:50] **Unknown:** I'm not sure what it was about. I'm expecting a car being picked up today.
- [2026-07-31 09:18:51 - 2026-07-31 09:18:54] **Unknown:** Oh, right. Yeah. What's the registration of the vehicle, please? And I'll have a look there.
- [2026-07-31 09:18:54 - 2026-07-31 09:18:58] **Unknown:** Yeah. Lima Romino 1-0. X-ray. Bravo. Echo.
- [2026-07-31 09:18:58 - 2026-07-31 09:19:01] **Unknown:** Cool. Thank you.
- [2026-07-31 09:19:01 - 2026-07-31 09:19:13] **Unknown:** So we would have been giving you a call, just a courtesy call, to make sure your cable's coming to collect today.
- [2026-07-31 09:19:14 - 2026-07-31 09:19:17] **Unknown:** Oh, yeah, yeah. Absolutely. Yeah. Lovely.
- [2026-07-31 09:19:17 - 2026-07-31 09:19:23] **Unknown:** Do you have all your documents ready for the driver? Yeah, lovely.
- [2026-07-31 09:19:24 - 2026-07-31 09:19:26] **Unknown:** And is the vehicle still accessible for us?
- [2026-07-31 09:19:27 - 2026-07-31 09:19:28] **Unknown:** Very accessible, yeah.
- [2026-07-31 09:19:29 - 2026-07-31 09:19:29] **Unknown:** Amazing, perfect.
- [2026-07-31 09:19:30 - 2026-07-31 09:19:32] **Unknown:** That's all it was, just to make sure that there's no issues
- [2026-07-31 09:19:32 - 2026-07-31 09:19:35] **Unknown:** or we're coming to collect and that everything's still okay.
- [2026-07-31 09:19:35 - 2026-07-31 09:19:37] **Unknown:** Do you have any questions for me?
- [2026-07-31 09:19:38 - 2026-07-31 09:19:40] **Unknown:** You don't know the approximate time due,
- [2026-07-31 09:19:40 - 2026-07-31 09:19:41] **Unknown:** because I'll be in and out.
- [2026-07-31 09:19:43 - 2026-07-31 09:19:45] **Unknown:** I think the guy told me it's by three anyway,
- [2026-07-31 09:19:45 - 2026-07-31 09:19:47] **Unknown:** which is not a problem.
- [2026-07-31 09:19:47 - 2026-07-31 09:19:48] **Unknown:** Yeah, yeah.
- [2026-07-31 09:19:48 - 2026-07-31 09:19:49] **Unknown:** I'll do it.
- [2026-07-31 09:19:50 - 2026-07-31 09:19:52] **Unknown:** Yeah, I was just about to say,
- [2026-07-31 09:19:52 - 2026-07-31 09:19:55] **Unknown:** so the drive, obviously, they'll give you the hour's notice.
- [2026-07-31 09:19:55 - 2026-07-31 09:19:56] **Unknown:** It is a bit early for me to ask yet.
- [2026-07-31 09:19:57 - 2026-07-31 09:19:59] **Unknown:** If you don't hear anything by 12, give us a call and I'll ask him.
- [2026-07-31 09:20:00 - 2026-07-31 09:20:01] **Unknown:** Oh, that's fine, yeah.
- [2026-07-31 09:20:01 - 2026-07-31 09:20:01] **Unknown:** No worries.
- [2026-07-31 09:20:01 - 2026-07-31 09:20:02] **Unknown:** Thanks a lot.
- [2026-07-31 09:20:02 - 2026-07-31 09:20:03] **Unknown:** Thanks anyway.
- [2026-07-31 09:20:03 - 2026-07-31 09:20:03] **Unknown:** No worries.
- [2026-07-31 09:20:03 - 2026-07-31 09:20:04] **Unknown:** You have a good day.
- [2026-07-31 09:20:04 - 2026-07-31 09:20:05] **Unknown:** You too.
- [2026-07-31 09:20:05 - 2026-07-31 09:20:06] **Unknown:** Bye-bye.
- [2026-07-31 09:20:06 - 2026-07-31 09:20:06] **Unknown:** Bye.