# Call Recording Transcript

- Started: 2026-07-30 16:18:59
- Direction: outbound
- Caller: Behnam
- Destination: 01142894210
- Duration: 2m 19s
- Disposition: ANSWERED

## Transcript

- [2026-07-30 16:19:04 - 2026-07-30 16:19:05] **Unknown:** Lock for Donny to
- [2026-07-30 16:19:08 - 2026-07-30 16:19:08] **Unknown:** Donny phone
- [2026-07-30 16:19:08 - 2026-07-30 16:19:21] **Unknown:** I want another breather but I don't know
- [2026-07-30 16:19:22 - 2026-07-30 16:19:24] **Unknown:** Shall I see if I can order on Deliveroo
- [2026-07-30 16:19:26 - 2026-07-30 16:19:27] **Unknown:** Nice and far
- [2026-07-30 16:19:29 - 2026-07-30 16:19:30] **Unknown:** Oh I even got
- [2026-07-30 16:19:30 - 2026-07-30 16:19:30] **Unknown:** Wi-Fi
- [2026-07-30 16:19:32 - 2026-07-30 16:19:35] **Unknown:** Oh no actually
- [2026-07-30 16:19:35 - 2026-07-30 16:19:37] **Behnam:** No you know what that is
- [2026-07-30 16:19:37 - 2026-07-30 16:19:39] **Unknown:** I'm Kev Sheffieldian speaking how can I help you
- [2026-07-30 16:19:39 - 2026-07-30 16:19:41] **Behnam:** Hi there I placed an order earlier
- [2026-07-30 16:19:41 - 2026-07-30 16:19:43] **Unknown:** Online for delivery
- [2026-07-30 16:19:43 - 2026-07-30 16:19:45] **Behnam:** And I just wondered if you'd be able to tell me
- [2026-07-30 16:19:45 - 2026-07-30 16:19:47] **Behnam:** Roughly when to expect it
- [2026-07-30 16:19:48 - 2026-07-30 16:19:50] **Unknown:** Right what name is it please
- [2026-07-30 16:19:51 - 2026-07-30 16:19:51] **Behnam:** Raff Raff
- [2026-07-30 16:19:51 - 2026-07-30 16:19:53] **Behnam:** R-A-F R-A-F
- [2026-07-30 16:19:53 - 2026-07-30 16:19:55] **Behnam:** From Alpha Tron
- [2026-07-30 16:19:55 - 2026-07-30 16:19:57] **Unknown:** That will be Monday unfortunately
- [2026-07-30 16:19:57 - 2026-07-30 16:19:58] **Unknown:** Oh God
- [2026-07-30 16:19:59 - 2026-07-30 16:19:59] **Unknown:** We are closed down.
- [2026-07-30 16:19:59 - 2026-07-30 16:20:01] **Unknown:** We've got a couple of drivers off at the moment,
- [2026-07-30 16:20:02 - 2026-07-30 16:20:03] **Behnam:** one on holiday and one...
- [2026-07-30 16:20:03 - 2026-07-30 16:20:06] **Behnam:** I've got a problem because I've got to do the job on Saturday.
- [2026-07-30 16:20:07 - 2026-07-30 16:20:08] **Behnam:** So can I pick you up, sir?
- [2026-07-30 16:20:09 - 2026-07-30 16:20:10] **Behnam:** Yes.
- [2026-07-30 16:20:10 - 2026-07-30 16:20:13] **Behnam:** Is it because we've got four-car facilities,
- [2026-07-30 16:20:13 - 2026-07-30 16:20:17] **Behnam:** but you have to go in the back of a normal sort of transit van.
- [2026-07-30 16:20:17 - 2026-07-30 16:20:18] **Behnam:** Is that possible?
- [2026-07-30 16:20:19 - 2026-07-30 16:20:20] **Unknown:** It is.
- [2026-07-30 16:20:20 - 2026-07-30 16:20:23] **Unknown:** Obviously, there's 850 kilos if it's a boat bike.
- [2026-07-30 16:20:23 - 2026-07-30 16:20:25] **Behnam:** Yeah, we'll take you one by one, yeah.
- [2026-07-30 16:20:25 - 2026-07-30 16:20:29] **Behnam:** Yeah, because we're only, you see, we're only like a 60-second drive away.
- [2026-07-30 16:20:29 - 2026-07-30 16:20:29] **Behnam:** That's funny.
- [2026-07-30 16:20:30 - 2026-07-30 16:20:31] **Unknown:** I've got you.
- [2026-07-30 16:20:31 - 2026-07-30 16:20:32] **Unknown:** Yeah, yeah, I've seen the paperwork.
- [2026-07-30 16:20:32 - 2026-07-30 16:20:34] **Unknown:** The paperwork's on the front desk.
- [2026-07-30 16:20:34 - 2026-07-30 16:20:34] **Behnam:** Oh, okay.
- [2026-07-30 16:20:35 - 2026-07-30 16:20:37] **Behnam:** There's no possibility of getting into us by Saturday.
- [2026-07-30 16:20:38 - 2026-07-30 16:20:43] **Unknown:** If I was to say that it was coming to you and it didn't,
- [2026-07-30 16:20:43 - 2026-07-30 16:20:45] **Unknown:** then obviously you'd be upset with us.
- [2026-07-30 16:20:45 - 2026-07-30 16:20:46] **Behnam:** No, no, very good.
- [2026-07-30 16:20:46 - 2026-07-30 16:20:49] **Unknown:** I prefer to be honest and we're just absolutely fine.
- [2026-07-30 16:20:49 - 2026-07-30 16:20:49] **Behnam:** No, that's fine.
- [2026-07-30 16:20:49 - 2026-07-30 16:20:53] **Unknown:** I don't know if you could have a word because, as I say,
- [2026-07-30 16:20:53 - 2026-07-30 16:20:54] **Behnam:** we're only a minute away.
- [2026-07-30 16:20:54 - 2026-07-30 16:20:55] **Behnam:** If it's possible...
- [2026-07-30 16:20:55 - 2026-07-30 16:20:57] **Unknown:** I'd have a chance, but as well as...
- [2026-07-30 16:20:57 - 2026-07-30 16:20:58] **Unknown:** If there's a chance.
- [2026-07-30 16:20:59 - 2026-07-30 16:20:59] **Behnam:** No, then it's fine.
- [2026-07-30 16:20:59 - 2026-07-30 16:21:01] **Behnam:** I'll come and get it myself tomorrow afternoon with the van.
- [2026-07-30 16:21:02 - 2026-07-30 16:21:04] **Behnam:** But obviously, it's going to need a couple of calls.
- [2026-07-30 16:21:05 - 2026-07-30 16:21:07] **Unknown:** Yeah, I'd love to be able to say yes,
- [2026-07-30 16:21:07 - 2026-07-30 16:21:10] **Unknown:** but unfortunately, we've probably got too much on tomorrow.
- [2026-07-30 16:21:11 - 2026-07-30 16:21:12] **Behnam:** It's that time of year, yeah.
- [2026-07-30 16:21:12 - 2026-07-30 16:21:13] **Behnam:** Okay, no worries.
- [2026-07-30 16:21:14 - 2026-07-30 16:21:15] **Behnam:** Thanks anyway.
- [2026-07-30 16:21:15 - 2026-07-30 16:21:16] **Behnam:** Thank you.
- [2026-07-30 16:21:16 - 2026-07-30 16:21:17] **Behnam:** Bye-bye.
- [2026-07-30 16:21:17 - 2026-07-30 16:21:17] **Unknown:** Bye-bye.