# Call Recording Transcript - Started: 2026-10-09 16:49:25 - Direction: outbound - Caller: Behnam - Destination: 07734201706 - Duration: 1m 16s - Disposition: ANSWERED ## Transcript - [2026-10-09 16:49:29 - 2026-10-09 16:49:33] **Unknown:** Hello, hello Hello, - [2026-10-09 16:49:33 - 2026-10-09 16:49:35] **Behnam:** Hi, I'm calling about a cat. - [2026-10-09 16:49:35 - 2026-10-09 16:49:36] **Behnam:** Hi there, can you hear me? - [2026-10-09 16:49:36 - 2026-10-09 16:49:37] **Behnam:** Yeah. - [2026-10-09 16:49:38 - 2026-10-09 16:49:38] **Behnam:** Hello. - [2026-10-09 16:49:39 - 2026-10-09 16:49:40] **Unknown:** Yes, I can see you. - [2026-10-09 16:49:40 - 2026-10-09 16:49:42] **Unknown:** I'm calling about cat grooming. - [2026-10-09 16:49:42 - 2026-10-09 16:49:43] **Behnam:** It's something you do. - [2026-10-09 16:49:44 - 2026-10-09 16:49:45] **Unknown:** Yes. - [2026-10-09 16:49:48 - 2026-10-09 16:49:50] **Behnam:** When Dennington near to Rotherham. - [2026-10-09 16:49:50 - 2026-10-09 16:49:52] **Behnam:** I don't know if it's in the area you come to. - [2026-10-09 16:49:53 - 2026-10-09 16:49:53] **Unknown:** Yes, it is. - [2026-10-09 16:49:55 - 2026-10-09 16:49:56] **Behnam:** It is. - [2026-10-09 16:49:56 - 2026-10-09 16:49:57] **Behnam:** We've got a cat. - [2026-10-09 16:49:57 - 2026-10-09 16:50:01] **Behnam:** She's got sort of three clumps of matted hair on her back. - [2026-10-09 16:50:01 - 2026-10-09 16:50:02] **Behnam:** side. - [2026-10-09 16:50:02 - 2026-10-09 16:50:09] **Behnam:** And it seems to be bothering us, so we just want to probably shave it off and be able to see what's underneath it. - [2026-10-09 16:50:10 - 2026-10-09 16:50:11] **Behnam:** Is that sort of thing you do? - [2026-10-09 16:50:12 - 2026-10-09 16:50:12] **Unknown:** Yeah. - [2026-10-09 16:50:14 - 2026-10-09 16:50:14] **Unknown:** Yeah. - [2026-10-09 16:50:15 - 2026-10-09 16:50:17] **Behnam:** And how much would it be for a call out? - [2026-10-09 16:50:18 - 2026-10-09 16:50:21] **Unknown:** It's 85 for the groom plus £15 travel. - [2026-10-09 16:50:22 - 2026-10-09 16:50:23] **Behnam:** Okay, so £100. - [2026-10-09 16:50:24 - 2026-10-09 16:50:24] **Behnam:** Yeah. - [2026-10-09 16:50:24 - 2026-10-09 16:50:24] **Behnam:** Yeah, - [2026-10-09 16:50:25 - 2026-10-09 16:50:25] **Unknown:** That's fine, yeah. - [2026-10-09 16:50:26 - 2026-10-09 16:50:27] **Unknown:** When are you available, please? - [2026-10-09 16:50:28 - 2026-10-09 16:50:28] **Unknown:** Right. - [2026-10-09 16:50:29 - 2026-10-09 16:50:30] **Unknown:** Who am I speaking to? - [2026-10-09 16:50:31 - 2026-10-09 16:50:31] **Unknown:** My name is Ben. - [2026-10-09 16:50:32 - 2026-10-09 16:50:33] **Unknown:** Ben. - [2026-10-09 16:50:33 - 2026-10-09 16:50:35] **Unknown:** can I look at my diary and text you a date? - [2026-10-09 16:50:36 - 2026-10-09 16:50:37] **Unknown:** Yeah, absolutely. - [2026-10-09 16:50:37 - 2026-10-09 16:50:37] **Unknown:** That's fine. - [2026-10-09 16:50:37 - 2026-10-09 16:50:38] **Unknown:** Thanks a lot. - [2026-10-09 16:50:38 - 2026-10-09 16:50:38] **Unknown:** Thank you. - [2026-10-09 16:50:38 - 2026-10-09 16:50:39] **Unknown:** Thank you. - [2026-10-09 16:50:39 - 2026-10-09 16:50:39] **Unknown:** Thank you. - [2026-10-09 16:50:40 - 2026-10-09 16:50:40] **Unknown:** Bye bye.