# Call Recording Transcript

- Started: 2026-09-21 15:03:51
- Direction: inbound
- Caller: +443308080709
- Destination: Behnam
- Duration: 1m 8s
- Disposition: ANSWERED

## Transcript

- [2026-09-21 15:03:52 - 2026-09-21 15:03:53] **Behnam:** Hello.
- [2026-09-21 15:03:53 - 2026-09-21 15:03:54] **Unknown:** Hello there.
- [2026-09-21 15:03:55 - 2026-09-21 15:03:58] **Unknown:** It's Claire calling from First UK Broad King.
- [2026-09-21 15:03:58 - 2026-09-21 15:03:58] **Unknown:** Is that Benham?
- [2026-09-21 15:04:00 - 2026-09-21 15:04:00] **Behnam:** Speaking.
- [2026-09-21 15:04:00 - 2026-09-21 15:04:00] **Behnam:** Hello.
- [2026-09-21 15:04:01 - 2026-09-21 15:04:01] **Unknown:** Hello.
- [2026-09-21 15:04:02 - 2026-09-21 15:04:05] **Unknown:** I spoke with you back in June about your fleet insurance?
- [2026-09-21 15:04:05 - 2026-09-21 15:04:11] **Unknown:** And I know at the time we had mentioned about a breakdown quotation potentially to commence from 1st October.
- [2026-09-21 15:04:11 - 2026-09-21 15:04:14] **Unknown:** It was just a fee if that was still something that you were looking for?
- [2026-09-21 15:04:14 - 2026-09-21 15:04:15] **Behnam:** Yeah, why?
- [2026-09-21 15:04:15 - 2026-09-21 15:04:16] **Behnam:** not, yeah.
- [2026-09-21 15:04:16 - 2026-09-21 15:04:17] **Unknown:** Oh great, no worries.
- [2026-09-21 15:04:17 - 2026-09-21 15:04:23] **Unknown:** I'll get the work on that for you today then and I'll get a quotation over to your email for that shortly.
- [2026-09-21 15:04:23 - 2026-09-21 15:04:26] **Unknown:** I was just checking that it was still something that you wanted.
- [2026-09-21 15:04:26 - 2026-09-21 15:04:27] **Unknown:** No worries, I'll be in.
- [2026-09-21 15:04:27 - 2026-09-21 15:04:27] **Unknown:** touch.
- [2026-09-21 15:04:28 - 2026-09-21 15:04:32] **Behnam:** There's three vehicles on the policy at the minute, on the insurance policy.
- [2026-09-21 15:04:32 - 2026-09-21 15:04:33] **Behnam:** You work off them, are you?
- [2026-09-21 15:04:33 - 2026-09-21 15:04:37] **Unknown:** Yeah, I'll get it from from the current fleet one, that's fine.
- [2026-09-21 15:04:38 - 2026-09-21 15:04:41] **Behnam:** Okay, and just one thing before you do, who do you use?
- [2026-09-21 15:04:41 - 2026-09-21 15:04:41] **Behnam:** How does it work?
- [2026-09-21 15:04:41 - 2026-09-21 15:04:44] **Behnam:** It's not the AA, or the RA thing or something?
- [2026-09-21 15:04:45 - 2026-09-21 15:04:48] **Unknown:** It is the RAC that we use for the breakdown cover.
- [2026-09-21 15:04:49 - 2026-09-21 15:04:49] **Behnam:** Okay.
- [2026-09-21 15:04:49 - 2026-09-21 15:04:49] **Behnam:** Okay.
- [2026-09-21 15:04:50 - 2026-09-21 15:04:50] **Behnam:** Yeah, fine.
- [2026-09-21 15:04:51 - 2026-09-21 15:04:51] **Behnam:** Yeah.
- [2026-09-21 15:04:52 - 2026-09-21 15:04:53] **Unknown:** Okay, great.
- [2026-09-21 15:04:53 - 2026-09-21 15:04:55] **Unknown:** I'll have all the full details over to you shortly.
- [2026-09-21 15:04:56 - 2026-09-21 15:04:56] **Unknown:** Thank you.
- [2026-09-21 15:04:56 - 2026-09-21 15:04:57] **Behnam:** Very much.
- [2026-09-21 15:04:57 - 2026-09-21 15:04:57] **Behnam:** Thank you.
- [2026-09-21 15:04:57 - 2026-09-21 15:04:58] **Behnam:** Bye bye.
- [2026-09-21 15:04:58 - 2026-09-21 15:04:58] **Behnam:** Bye.