# Call Recording Transcript

- Started: 2026-09-21 12:56:39
- Direction: inbound
- Caller: +441386258805
- Destination: Behnam
- Duration: 41s
- Disposition: ANSWERED

## Transcript

- [2026-09-21 12:56:39 - 2026-09-21 12:56:39] **Unknown:** Hello.
- [2026-09-21 12:56:40 - 2026-09-21 12:56:40] **Unknown:** Hello.
- [2026-09-21 12:56:43 - 2026-09-21 12:56:43] **Unknown:** Hello.
- [2026-09-21 12:56:43 - 2026-09-21 12:56:44] **Unknown:** Hi, I'm talking with.
- [2026-09-21 12:56:44 - 2026-09-21 12:56:46] **Unknown:** Yeah, hi, is it Ben?
- [2026-09-21 12:56:46 - 2026-09-21 12:56:47] **Unknown:** I'm I'm speaking with.
- [2026-09-21 12:56:47 - 2026-09-21 12:56:47] **Unknown:** Speaking.
- [2026-09-21 12:56:48 - 2026-09-21 12:56:49] **Unknown:** Hi, sir.
- [2026-09-21 12:56:49 - 2026-09-21 12:56:50] **Unknown:** My name is Elma.
- [2026-09-21 12:56:51 - 2026-09-21 12:56:53] **Unknown:** I'm calling you from the reclaimed your PCP.
- [2026-09-21 12:56:54 - 2026-09-21 12:56:58] **Unknown:** Remember we had a word before with you for the car finance claims.
- [2026-09-21 12:56:59 - 2026-09-21 12:57:01] **Unknown:** Oh, yeah, I've never had car finance.
- [2026-09-21 12:57:01 - 2026-09-21 12:57:02] **Unknown:** Yeah.
- [2026-09-21 12:57:02 - 2026-09-21 12:57:03] **Unknown:** Sorry?
- [2026-09-21 12:57:03 - 2026-09-21 12:57:05] **Unknown:** I've never had car finance.
- [2026-09-21 12:57:05 - 2026-09-21 12:57:06] **Unknown:** You never had?
- [2026-09-21 12:57:07 - 2026-09-21 12:57:07] **Unknown:** No.
- [2026-09-21 12:57:07 - 2026-09-21 12:57:07] **Unknown:** Okay.
- [2026-09-21 12:57:08 - 2026-09-21 12:57:09] **Unknown:** And what all, and what about this?
- [2026-09-21 12:57:09 - 2026-09-21 12:57:14] **Unknown:** vehicle with the registration FU now?
- [2026-09-21 12:57:14 - 2026-09-21 12:57:16] **Unknown:** No, I don't recognize it, sorry.
- [2026-09-21 12:57:17 - 2026-09-21 12:57:18] **Unknown:** No worries, thank you.
- [2026-09-21 12:57:18 - 2026-09-21 12:57:19] **Unknown:** Thanks, bye bye.