# Call Recording Transcript - Started: 2026-09-18 13:12:33 - Direction: outbound - Caller: Behnam - Destination: 01142712166 - Duration: 18s - Disposition: ANSWERED ## Transcript - [2026-09-18 13:12:34 - 2026-09-18 13:12:38] **Unknown:** Thank you for calling the Sheffield Endoscopy Centre at Sheffield Teaching Hospitals. - [2026-09-18 13:12:39 - 2026-09-18 13:12:42] **Unknown:** Please ensure you have your hospital number ready for when the operator. - [2026-09-18 13:12:43 - 2026-09-18 13:12:43] **Unknown:** answers your call. - [2026-09-18 13:12:44 - 2026-09-18 13:12:48] **Unknown:** Your hospital number can be found on any letter we have sent you. - [2026-09-18 13:12:49 - 2026-09-18 13:12:51] **Unknown:** We have introduced a new computer system