# Call Recording Transcript

- Started: 2026-09-17 09:50:08
- Direction: outbound
- Caller: Behnam
- Destination: 01132650222
- Duration: 41s
- Disposition: ANSWERED

## Transcript

- [2026-09-17 09:50:09 - 2026-09-17 09:50:12] **Unknown:** Welcome to Pharmacy2U, the UK's largest online pharmacy.
- [2026-09-17 09:50:12 - 2026-09-17 09:50:17] **Unknown:** To ensure the highest level of service, we may record this call for training and quality purposes.
- [2026-09-17 09:50:17 - 2026-09-17 09:50:20] **Unknown:** You will be presented with some options shortly.
- [2026-09-17 09:50:20 - 2026-09-17 09:50:23] **Unknown:** Please select the service you are calling about today.
- [2026-09-17 09:50:23 - 2026-09-17 09:50:26] **Unknown:** Press one for your NHS prescription.
- [2026-09-17 09:50:26 - 2026-09-17 09:50:32] **Unknown:** Press two for private online doctor Press 3 for Pet Health or PharmPetco.
- [2026-09-17 09:50:32 - 2026-09-17 09:50:35] **Unknown:** Press 4 for Shop or Chemist Direct.
- [2026-09-17 09:50:35 - 2026-09-17 09:50:38] **Unknown:** Press 5 if you are a healthcare professional.
- [2026-09-17 09:50:38 - 2026-09-17 09:50:47] **Unknown:** Sorry we don't recognize your selection, please try again.
- [2026-09-17 09:50:48 - 2026-09-17 09:50:48] **Unknown:** You will be presenting