# Call Recording Transcript

- Started: 2026-09-08 11:52:40
- Direction: outbound
- Caller: Behnam
- Destination: 07943547775
- Duration: 22m 54s
- Disposition: ANSWERED

## Transcript

- [2026-09-08 11:52:41 - 2026-09-08 11:52:41] **Unknown:** Oh.
- [2026-09-08 11:52:41 - 2026-09-08 11:52:45] **Behnam:** Oh, sorry, I just saw these because I've been so busy when I got into work.
- [2026-09-08 11:52:45 - 2026-09-08 11:52:46] **Behnam:** Okay.
- [2026-09-08 11:52:47 - 2026-09-08 11:52:47] **Behnam:** It's okay.
- [2026-09-08 11:52:48 - 2026-09-08 11:52:48] **Behnam:** Are you okay?
- [2026-09-08 11:52:49 - 2026-09-08 11:52:49] **Unknown:** Yeah, yeah, yeah.
- [2026-09-08 11:52:52 - 2026-09-08 11:52:53] **Unknown:** I'm looking for glasses.
- [2026-09-08 11:52:53 - 2026-09-08 11:52:54] **Behnam:** Looking for glasses?
- [2026-09-08 11:52:55 - 2026-09-08 11:53:00] **Unknown:** No, I was looking there but I'm so embarrassed, I'm so shy and I don't like how I look.
- [2026-09-08 11:53:00 - 2026-09-08 11:53:01] **Behnam:** So you didn't choose any?
- [2026-09-08 11:53:02 - 2026-09-08 11:53:06] **Unknown:** No, kind of, but I didn't pre-canny, so I said I'll come back with myself.
- [2026-09-08 11:53:06 - 2026-09-08 11:53:08] **Behnam:** Are these for reading or distance?
- [2026-09-08 11:53:08 - 2026-09-08 11:53:09] **Unknown:** Reading, reading.
- [2026-09-08 11:53:10 - 2026-09-08 11:53:10] **Behnam:** Oh, okay.
- [2026-09-08 11:53:10 - 2026-09-08 11:53:12] **Behnam:** Well, you know, you've got loads of choice.
- [2026-09-08 11:53:13 - 2026-09-08 11:53:13] **Behnam:** You can buy anywhere.
- [2026-09-08 11:53:13 - 2026-09-08 11:53:15] **Behnam:** You can, do you know your numbers?
- [2026-09-08 11:53:16 - 2026-09-08 11:53:17] **Unknown:** Yeah, I have a prescription.
- [2026-09-08 11:53:19 - 2026-09-08 11:53:19] **Behnam:** What are the numbers?
- [2026-09-08 11:53:20 - 2026-09-08 11:53:21] **Unknown:** I don't know.
- [2026-09-08 11:53:21 - 2026-09-08 11:53:24] **Unknown:** I mean, it's different things, isn't it?
- [2026-09-08 11:53:24 - 2026-09-08 11:53:27] **Unknown:** Like, let me see, which number do you need to hit?
- [2026-09-08 11:53:27 - 2026-09-08 11:53:30] **Behnam:** Yeah, but generally it's like plus 75 plus.
- [2026-09-08 11:53:30 - 2026-09-08 11:53:31] **Behnam:** Yeah, one is plus
- [2026-09-08 11:53:31 - 2026-09-08 11:53:34] **Unknown:** 75, one is plus 50, but um.
- [2026-09-08 11:53:35 - 2026-09-08 11:53:36] **Behnam:** Yeah, so it's as simple as that.
- [2026-09-08 11:53:37 - 2026-09-08 11:53:38] **Behnam:** So.
- [2026-09-08 11:53:38 - 2026-09-08 11:53:39] **Behnam:** No, so so yeah, so it's like
- [2026-09-08 11:53:40 - 2026-09-08 11:53:42] **Behnam:** Extended life people get when they get older.
- [2026-09-08 11:53:42 - 2026-09-08 11:53:50] **Unknown:** So that's the ph is that, then there is something about near and that's plus 025 on both.
- [2026-09-08 11:53:51 - 2026-09-08 11:54:02] **Behnam:** Okay, well obviously getting it paid for, you can get it made, but most people, they just can't buy some off the shelter boats, but you've got different prescription in each eye, so we can have it made, especially for you.
- [2026-09-08 11:54:03 - 2026-09-08 11:54:08] **Behnam:** You could just buy a 0.51 and just wear it and it'd probably be fine.
- [2026-09-08 11:54:09 - 2026-09-08 11:54:14] **Behnam:** If you see something you like more, but since you're getting them paid for anyway, you can pick some designer ones.
- [2026-09-08 11:54:15 - 2026-09-08 11:54:16] **Behnam:** And you don't.
- [2026-09-08 11:54:16 - 2026-09-08 11:54:17] **Unknown:** China ones won't be paid.
- [2026-09-08 11:54:17 - 2026-09-08 11:54:21] **Unknown:** I mean, I only, I already have to pay £30 for this, uh, thingy.
- [2026-09-08 11:54:22 - 2026-09-08 11:54:23] **Unknown:** And, uh.
- [2026-09-08 11:54:23 - 2026-09-08 11:54:25] **Behnam:** So where you got £40 to spend?
- [2026-09-08 11:54:26 - 2026-09-08 11:54:27] **Unknown:** Yeah, something like that.
- [2026-09-08 11:54:27 - 2026-09-08 11:54:33] **Unknown:** So, I mean, they are £70, the ones that the £7 or more, you can bet two for 1, why do we need two?
- [2026-09-08 11:54:33 - 2026-09-08 11:54:39] **Behnam:** No, unless you want the sunglasses, the sunglasses reading, it's not much point, it's only on a beach that you never want to use it.
- [2026-09-08 11:54:39 - 2026-09-08 11:54:39] **Behnam:** No, no,
- [2026-09-08 11:54:40 - 2026-09-08 11:54:42] **Unknown:** No, he said, she said, don't wear them in distance.
- [2026-09-08 11:54:42 - 2026-09-08 11:54:43] **Unknown:** On a beach.
- [2026-09-08 11:54:43 - 2026-09-08 11:54:44] **Unknown:** So, a divi on your own.
- [2026-09-08 11:54:44 - 2026-09-08 11:54:45] **Behnam:** Yeah, that's what I mean.
- [2026-09-08 11:54:45 - 2026-09-08 11:54:47] **Behnam:** If you want to read a book on a beach, then.
- [2026-09-08 11:54:48 - 2026-09-08 11:54:48] **Unknown:** Oh, yeah.
- [2026-09-08 11:54:49 - 2026-09-08 11:54:49] **Unknown:** Yeah.
- [2026-09-08 11:54:49 - 2026-09-08 11:54:51] **Behnam:** You might want some sunglasses type.
- [2026-09-08 11:54:52 - 2026-09-08 11:54:52] **Unknown:** I know.
- [2026-09-08 11:54:52 - 2026-09-08 11:54:56] **Behnam:** But the other thing is, there's absolutely no requirement to buy them at Tesco.
- [2026-09-08 11:54:56 - 2026-09-08 11:54:57] **Behnam:** You've got your prescription.
- [2026-09-08 11:54:57 - 2026-09-08 11:54:58] **Behnam:** You can look online, you can
- [2026-09-08 11:54:58 - 2026-09-08 11:54:59] **Unknown:** Look to Sainsbury's.
- [2026-09-08 11:55:00 - 2026-09-08 11:55:00] **Behnam:** Oh Sainsbury's.
- [2026-09-08 11:55:01 - 2026-09-08 11:55:03] **Behnam:** You've got your prescription, you can look at Tesco.
- [2026-09-08 11:55:03 - 2026-09-08 11:55:04] **Unknown:** I don't want to.
- [2026-09-08 11:55:04 - 2026-09-08 11:55:06] **Unknown:** go online because I want to try them.
- [2026-09-08 11:55:06 - 2026-09-08 11:55:07] **Unknown:** I really hate them.
- [2026-09-08 11:55:07 - 2026-09-08 11:55:07] **Unknown:** Yeah, yeah.
- [2026-09-08 11:55:07 - 2026-09-08 11:55:17] **Behnam:** This is what I was going to say, because like at Costco, I looked, Costco is is really good prices, but they tend to be like very expensive ones, very, good price.
- [2026-09-08 11:55:18 - 2026-09-08 11:55:28] **Behnam:** But you can get, you can find if you see there's some that you like designer ones in spec service and then you can order them online for next to nothing.
- [2026-09-08 11:55:28 - 2026-09-08 11:55:28] **Behnam:** usually.
- [2026-09-08 11:55:29 - 2026-09-08 11:55:32] **Behnam:** You might get it under the budget, you know what I mean.
- [2026-09-08 11:55:33 - 2026-09-08 11:55:34] **Unknown:** I didn't even look at the designer ones.
- [2026-09-08 11:55:34 - 2026-09-08 11:55:39] **Unknown:** I was embarrassed because I just thought I'll look at the ones that I can claim back.
- [2026-09-08 11:55:39 - 2026-09-08 11:55:39] **Unknown:** Oh,
- [2026-09-08 11:55:40 - 2026-09-08 11:55:43] **Behnam:** So you know, because I cared a lot because I wear them all the time now.
- [2026-09-08 11:55:43 - 2026-09-08 11:55:45] **Behnam:** I wear them out and about to wear them all day.
- [2026-09-08 11:55:45 - 2026-09-08 11:55:48] **Behnam:** But you're only going to wear them at the computer and when reading.
- [2026-09-08 11:55:48 - 2026-09-08 11:55:49] **Behnam:** So people will see you in them.
- [2026-09-08 11:55:49 - 2026-09-08 11:55:52] **Behnam:** But it's not like, yeah, don't oversee.
- [2026-09-08 11:55:53 - 2026-09-08 11:55:53] **Behnam:** in your case.
- [2026-09-08 11:55:53 - 2026-09-08 11:55:54] **Behnam:** Yeah, true, true.
- [2026-09-08 11:55:56 - 2026-09-08 11:55:57] **Unknown:** It's not overthinking yet.
- [2026-09-08 11:55:57 - 2026-09-08 11:55:59] **Unknown:** I just, I don't even know which choice.
- [2026-09-08 11:55:59 - 2026-09-08 11:56:02] **Unknown:** You have these big ones now, like sunglasses, but they don't look good at me at all.
- [2026-09-08 11:56:02 - 2026-09-08 11:56:02] **Unknown:** I can't.
- [2026-09-08 11:56:02 - 2026-09-08 11:56:04] **Behnam:** Yeah, that's the fashion, but I don't like them.
- [2026-09-08 11:56:05 - 2026-09-08 11:56:05] **Unknown:** No, I
- [2026-09-08 11:56:05 - 2026-09-08 11:56:09] **Behnam:** Got bigger ones than before for myself, like the Prime Minister wears.
- [2026-09-08 11:56:09 - 2026-09-08 11:56:11] **Unknown:** I just got the little ones.
- [2026-09-08 11:56:11 - 2026-09-08 11:56:13] **Unknown:** I think that's like those better, like normal ones.
- [2026-09-08 11:56:14 - 2026-09-08 11:56:16] **Behnam:** So we can have a look everywhere now.
- [2026-09-08 11:56:16 - 2026-09-08 11:56:22] **Behnam:** We can look at Tesco, we can look at Sainsbury, we can go at the Vision, you know, all the big changes, whatever, you go anywhere.
- [2026-09-08 11:56:22 - 2026-09-08 11:56:29] **Unknown:** I should just try as soon as possible because I'm just realising anytime I read something from Close, that's what my headaches start and I get very dizzy.
- [2026-09-08 11:56:30 - 2026-09-08 11:56:31] **Behnam:** Yeah, yeah, it's definitely true.
- [2026-09-08 11:56:31 - 2026-09-08 11:56:36] **Behnam:** It might explain a lot of things, even the neck, because it might be going to funny angle without realizing to see better.
- [2026-09-08 11:56:37 - 2026-09-08 11:56:39] **Unknown:** I'm definitely draining, I know that, and that's why I do a lot
- [2026-09-08 11:56:40 - 2026-09-08 11:56:43] **Unknown:** Me at work, but my screen is so big, zoomed in, you have no idea.
- [2026-09-08 11:56:45 - 2026-09-08 11:56:46] **Behnam:** Definitely you did.
- [2026-09-08 11:56:46 - 2026-09-08 11:56:47] **Behnam:** Yeah, I could say it.
- [2026-09-08 11:56:47 - 2026-09-08 11:56:51] **Behnam:** I could see you holding your book, you know, your phone further away to read small writing and never.
- [2026-09-08 11:56:52 - 2026-09-08 11:56:54] **Behnam:** It's not, but I don't think you do yourself favours.
- [2026-09-08 11:56:54 - 2026-09-08 11:56:56] **Behnam:** It's spending so many hours looking at the screen.
- [2026-09-08 11:56:56 - 2026-09-08 11:56:58] **Behnam:** And I know you're gonna say you don't, but you do.
- [2026-09-08 11:56:59 - 2026-09-08 11:57:01] **Behnam:** And I'm not complaining.
- [2026-09-08 11:57:01 - 2026-09-08 11:57:02] **Behnam:** I just mean, use the iPad.
- [2026-09-08 11:57:02 - 2026-09-08 11:57:04] **Behnam:** It's less strenuous on your eyes.
- [2026-09-08 11:57:04 - 2026-09-08 11:57:05] **Behnam:** don't know why you don't.
- [2026-09-08 11:57:06 - 2026-09-08 11:57:06] **Behnam:** What?
- [2026-09-08 11:57:06 - 2026-09-08 11:57:07] **Unknown:** Is it really?
- [2026-09-08 11:57:07 - 2026-09-08 11:57:07] **Unknown:** I don't know.
- [2026-09-08 11:57:08 - 2026-09-08 11:57:09] **Behnam:** Yes, you can have bigger writing.
- [2026-09-08 11:57:09 - 2026-09-08 11:57:10] **Behnam:** It's bigger screen.
- [2026-09-08 11:57:10 - 2026-09-08 11:57:12] **Behnam:** Of course it's going to be easier to see what you're doing.
- [2026-09-08 11:57:13 - 2026-09-08 11:57:14] **Unknown:** Okay.
- [2026-09-08 11:57:14 - 2026-09-08 11:57:15] **Unknown:** Well, okay, I'll try then.
- [2026-09-08 11:57:16 - 2026-09-08 11:57:20] **Behnam:** And I can show you how to make the keyboard on the iPad small so you can write with one hand like you do on the phone.
- [2026-09-08 11:57:22 - 2026-09-08 11:57:23] **Behnam:** Because I don't ask you about.
- [2026-09-08 11:57:23 - 2026-09-08 11:57:24] **Unknown:** I feel like I'm falling apart.
- [2026-09-08 11:57:24 - 2026-09-08 11:57:25] **Unknown:** I've reached 40.
- [2026-09-08 11:57:25 - 2026-09-08 11:57:25] **Unknown:** And do you know what?
- [2026-09-08 11:57:25 - 2026-09-08 11:57:28] **Unknown:** My wrist hurts so much as.
- [2026-09-08 11:57:28 - 2026-09-08 11:57:28] **Unknown:** well.
- [2026-09-08 11:57:28 - 2026-09-08 11:57:29] **Unknown:** My neck hurts.
- [2026-09-08 11:57:29 - 2026-09-08 11:57:31] **Unknown:** It's all from my bad position when I sit up.
- [2026-09-08 11:57:31 - 2026-09-08 11:57:33] **Unknown:** I never even think about the fact that I.
- [2026-09-08 11:57:33 - 2026-09-08 11:57:35] **Behnam:** So honestly, I was really.
- [2026-09-08 11:57:35 - 2026-09-08 11:57:36] **Unknown:** Is it for me?
- [2026-09-08 11:57:36 - 2026-09-08 11:57:37] **Behnam:** The one at harm?
- [2026-09-08 11:57:37 - 2026-09-08 11:57:39] **Unknown:** It was too high and I just had to put it down.
- [2026-09-08 11:57:40 - 2026-09-08 11:57:42] **Unknown:** Bit because my arm would never rest on it and I would just lean forward.
- [2026-09-08 11:57:43 - 2026-09-08 11:57:44] **Unknown:** It bumped into the table.
- [2026-09-08 11:57:44 - 2026-09-08 11:57:52] **Behnam:** But you know the chair that Damon's got, there was only £45 and it's so comfy and it's got like a neck support thing and everything.
- [2026-09-08 11:57:52 - 2026-09-08 11:57:52] **Behnam:** thing and everything.
- [2026-09-08 11:57:52 - 2026-09-08 11:57:53] **Behnam:** It's ergonomic.
- [2026-09-08 11:57:54 - 2026-09-08 11:57:54] **Behnam:** Yeah.
- [2026-09-08 11:57:54 - 2026-09-08 11:57:55] **Behnam:** From Amazon.
- [2026-09-08 11:57:55 - 2026-09-08 11:57:57] **Behnam:** I really wanted, would be so happy to just get that.
- [2026-09-08 11:57:58 - 2026-09-08 11:57:58] **Behnam:** Yeah.
- [2026-09-08 11:57:59 - 2026-09-08 11:58:03] **Behnam:** I will, and it's still in my basket for a year for months since I showed it before.
- [2026-09-08 11:58:04 - 2026-09-08 11:58:07] **Behnam:** It's really, you can't, it will be worth every penny.
- [2026-09-08 11:58:07 - 2026-09-08 11:58:07] **Unknown:** That's very cheap.
- [2026-09-08 11:58:07 - 2026-09-08 11:58:09] **Unknown:** I thought it was like hundreds of pounds.
- [2026-09-08 11:58:09 - 2026-09-08 11:58:10] **Behnam:** No, no, no.
- [2026-09-08 11:58:10 - 2026-09-08 11:58:12] **Behnam:** You sometimes it is, sometimes on offer.
- [2026-09-08 11:58:12 - 2026-09-08 11:58:12] **Behnam:** I'm going to check.
- [2026-09-08 11:58:14 - 2026-09-08 11:58:36] **Behnam:** And, Yeah, and so the glasses we can look anywhere you want, but you can even, if you see some that you like, they're very cheap in Poundland, or not Poundland, but no, no, no wait, or boots or anything, or TK Maxx, have them, and you see some that you like, I can have them reglazed for about £20, you send them off and come back in three days with your prescription in them.
- [2026-09-08 11:58:36 - 2026-09-08 11:58:39] **Behnam:** So there are lots of ways of doing.
- [2026-09-08 11:58:40 - 2026-09-08 11:58:41] **Behnam:** You've got all the choices in the world.
- [2026-09-08 11:58:41 - 2026-09-08 11:58:48] **Behnam:** It's just finding the frames that you like, even if they're not designed for that, you know, or they're just generic reading glasses.
- [2026-09-08 11:58:48 - 2026-09-08 11:58:49] **Behnam:** You can have them reglazed.
- [2026-09-08 11:58:51 - 2026-09-08 11:58:52] **Behnam:** You don't have to go through the optician.
- [2026-09-08 11:58:52 - 2026-09-08 11:58:53] **Behnam:** It's like overkill.
- [2026-09-08 11:58:54 - 2026-09-08 11:58:54] **Behnam:** Anyway, for what you need.
- [2026-09-08 11:58:55 - 2026-09-08 11:58:56] **Behnam:** But yeah, we'll have a look.
- [2026-09-08 11:58:57 - 2026-09-08 11:58:58] **Behnam:** A look online.
- [2026-09-08 11:58:58 - 2026-09-08 11:59:00] **Behnam:** I was looking at them when I got mine, the website.
- [2026-09-08 11:59:00 - 2026-09-08 11:59:04] **Behnam:** I know you want to try them on for real, but you can even get them sent to you to try.
- [2026-09-08 11:59:04 - 2026-09-08 11:59:05] **Behnam:** on and send it back.
- [2026-09-08 11:59:05 - 2026-09-08 11:59:08] **Behnam:** And they've got their apps are very good on the iPad.
- [2026-09-08 11:59:08 - 2026-09-08 11:59:13] **Behnam:** You can show yourself and it uses AI to make it look like you're actually wearing them.
- [2026-09-08 11:59:13 - 2026-09-08 11:59:14] **Behnam:** It's fun, yeah.
- [2026-09-08 11:59:15 - 2026-09-08 11:59:15] **Unknown:** Okay.
- [2026-09-08 11:59:16 - 2026-09-08 11:59:17] **Unknown:** Yeah, let's do that then.
- [2026-09-08 11:59:17 - 2026-09-08 11:59:18] **Unknown:** I would love that.
- [2026-09-08 11:59:18 - 2026-09-08 11:59:20] **Unknown:** I hate going in the shops and I feel embarrassed like.
- [2026-09-08 11:59:21 - 2026-09-08 11:59:22] **Behnam:** Well, if we're together, it's fine.
- [2026-09-08 11:59:22 - 2026-09-08 11:59:23] **Behnam:** You know, I'm the same.
- [2026-09-08 11:59:23 - 2026-09-08 11:59:23] **Behnam:** I hate it.
- [2026-09-08 11:59:23 - 2026-09-08 11:59:28] **Behnam:** But if you're together, even that's when I was in Costco, I said to the lady, can you help me choose?
- [2026-09-08 11:59:28 - 2026-09-08 11:59:28] **Behnam:** because I don't know.
- [2026-09-08 11:59:29 - 2026-09-08 11:59:31] **Behnam:** And she was, I think this type or that type will suit you.
- [2026-09-08 11:59:31 - 2026-09-08 11:59:38] **Behnam:** And I didn't agree, but at least you don't feel like it's just an idiot standing there trying on every single pair and looking at yourself, you know?
- [2026-09-08 11:59:38 - 2026-09-08 11:59:39] **Unknown:** Yeah, and I did get frustrated.
- [2026-09-08 11:59:40 - 2026-09-08 11:59:43] **Unknown:** And I should be coming to the weekend, not now.
- [2026-09-08 11:59:44 - 2026-09-08 11:59:44] **Unknown:** But anyway.
- [2026-09-08 11:59:44 - 2026-09-08 11:59:45] **Behnam:** No, we can do it.
- [2026-09-08 11:59:45 - 2026-09-08 11:59:46] **Behnam:** We'll do it together.
- [2026-09-08 11:59:46 - 2026-09-08 11:59:47] **Behnam:** Okay.
- [2026-09-08 11:59:47 - 2026-09-08 11:59:47] **Behnam:** Good.
- [2026-09-08 11:59:47 - 2026-09-08 11:59:48] **Behnam:** Good.
- [2026-09-08 11:59:48 - 2026-09-08 11:59:48] **Behnam:** Good.
- [2026-09-08 11:59:48 - 2026-09-08 11:59:48] **Behnam:** Good.
- [2026-09-08 11:59:48 - 2026-09-08 11:59:49] **Behnam:** I'm glad you're getting the ball.
- [2026-09-08 11:59:50 - 2026-09-08 11:59:51] **Behnam:** And I'm going to order that chair.
- [2026-09-08 11:59:51 - 2026-09-08 11:59:52] **Behnam:** I even I find some.
- [2026-09-08 11:59:52 - 2026-09-08 11:59:55] **Behnam:** sometimes, actually, it's not bad, but it could be better.
- [2026-09-08 11:59:57 - 2026-09-08 11:59:58] **Behnam:** And I'll bring that one to work.
- [2026-09-08 11:59:58 - 2026-09-08 11:59:59] **Unknown:** I don't know anything about this stuff.
- [2026-09-08 11:59:59 - 2026-09-08 12:00:00] **Unknown:** I don't know how to choose.
- [2026-09-08 12:00:01 - 2026-09-08 12:00:04] **Unknown:** And I don't know, I'm going to ask them because they used to in Irvine Mitchell when I worked.
- [2026-09-08 12:00:04 - 2026-09-08 12:00:05] **Unknown:** when we started working from home.
- [2026-09-08 12:00:05 - 2026-09-08 12:00:06] **Behnam:** They would pay you.
- [2026-09-08 12:00:06 - 2026-09-08 12:00:06] **Behnam:** They would
- [2026-09-08 12:00:07 - 2026-09-08 12:00:07] **Unknown:** Send somebody.
- [2026-09-08 12:00:07 - 2026-09-08 12:00:10] **Unknown:** No, also they would pay somebody to make sure your setup is proper.
- [2026-09-08 12:00:12 - 2026-09-08 12:00:14] **Unknown:** So I don't. in the house.
- [2026-09-08 12:00:14 - 2026-09-08 12:00:17] **Unknown:** But now I don't think, because I don't know what I'm doing without.
- [2026-09-08 12:00:17 - 2026-09-08 12:00:23] **Unknown:** But I can see, I compare myself how I fit on the chest, I always slouch backwards because I'm never going to.
- [2026-09-08 12:00:23 - 2026-09-08 12:00:26] **Unknown:** Either they're too long or I mean not my feet don't.
- [2026-09-08 12:00:26 - 2026-09-08 12:00:28] **Behnam:** Okay, we're going to try a new one.
- [2026-09-08 12:00:28 - 2026-09-08 12:00:28] **Behnam:** and see.
- [2026-09-08 12:00:28 - 2026-09-08 12:00:30] **Behnam:** And if not, I'll be more than happy to use their work.
- [2026-09-08 12:00:31 - 2026-09-08 12:00:33] **Behnam:** And if we do, like, yeah, I'll bring the old one to work.
- [2026-09-08 12:00:33 - 2026-09-08 12:00:35] **Behnam:** That we've got currently, okay?
- [2026-09-08 12:00:35 - 2026-09-08 12:00:36] **Unknown:** Right, right.
- [2026-09-08 12:00:36 - 2026-09-08 12:00:37] **Behnam:** I did, I did, too.
- [2026-09-08 12:00:37 - 2026-09-08 12:00:38] **Behnam:** Okay.
- [2026-09-08 12:00:38 - 2026-09-08 12:00:38] **Behnam:** Uh, huh?
- [2026-09-08 12:00:39 - 2026-09-08 12:00:39] **Behnam:** You okay?
- [2026-09-08 12:00:40 - 2026-09-08 12:00:42] **Behnam:** Yeah, yeah, yeah, he's going for a scan to assess the.
- [2026-09-08 12:00:42 - 2026-09-08 12:00:45] **Behnam:** He said there's definitely some damage to his heart, but that needs a different type of scan.
- [2026-09-08 12:00:46 - 2026-09-08 12:00:49] **Behnam:** Basically an echocardiogram, I think, for your heart.
- [2026-09-08 12:00:49 - 2026-09-08 12:00:51] **Behnam:** So they're going to go into, they're not, I don't want them.
- [2026-09-08 12:00:51 - 2026-09-08 12:00:52] **Behnam:** They were more worried about.
- [2026-09-08 12:00:52 - 2026-09-08 12:00:53] **Behnam:** saving his life.
- [2026-09-08 12:00:54 - 2026-09-08 12:00:55] **Behnam:** It is due to have one of them soon.
- [2026-09-08 12:00:55 - 2026-09-08 12:00:59] **Behnam:** I don't know if Bijan might be hungry or very bored sitting there all day, because he can.
- [2026-09-08 12:00:59 - 2026-09-08 12:01:00] **Unknown:** But she's still there then?
- [2026-09-08 12:01:01 - 2026-09-08 12:01:01] **Behnam:** Yeah, I just left him.
- [2026-09-08 12:01:01 - 2026-09-08 12:01:02] **Behnam:** I came to work.
- [2026-09-08 12:01:02 - 2026-09-08 12:01:02] **Behnam:** I had to.
- [2026-09-08 12:01:03 - 2026-09-08 12:01:04] **Behnam:** And you can have only two visits.
- [2026-09-08 12:01:04 - 2026-09-08 12:01:10] **Behnam:** visitors at once, but I'm also getting hungry, so I'm going to get in touch with him and ask his intentions if he wants to come and get lunch or something.
- [2026-09-08 12:01:11 - 2026-09-08 12:01:26] **Behnam:** And I don't know, I keep thinking, I've become much friendlier with Gloria, close to Gloria, when we sat there for three hours, we chatted, so much and I feel a bit sad like when he comes to visit, he doesn't bring her because she's like his nurse for his best friend and his partner and in every way, you know, and it's not right.
- [2026-09-08 12:01:26 - 2026-09-08 12:01:29] **Behnam:** He's not about family, absolutely, no.
- [2026-09-08 12:01:30 - 2026-09-08 12:01:32] **Unknown:** Because you don't like her, you do like her?
- [2026-09-08 12:01:32 - 2026-09-08 12:01:33] **Behnam:** She's all right now.
- [2026-09-08 12:01:33 - 2026-09-08 12:01:34] **Behnam:** She's.
- [2026-09-08 12:01:36 - 2026-09-08 12:01:39] **Behnam:** It just, it was confusing, but, you know, I was unfair.
- [2026-09-08 12:01:40 - 2026-09-08 12:01:43] **Behnam:** Um but I would invite her at some point as well.
- [2026-09-08 12:01:43 - 2026-09-08 12:01:45] **Behnam:** But she should come when he comes as well.
- [2026-09-08 12:01:45 - 2026-09-08 12:01:47] **Behnam:** So maybe I don't know.
- [2026-09-08 12:01:47 - 2026-09-08 12:01:48] **Behnam:** Later on we'll see.
- [2026-09-08 12:01:48 - 2026-09-08 12:01:50] **Behnam:** I don't know at all because I don't know what's going on with him.
- [2026-09-08 12:01:51 - 2026-09-08 12:01:52] **Behnam:** But we'll play it by here.
- [2026-09-08 12:01:53 - 2026-09-08 12:01:55] **Unknown:** Yeah, I hope all my colleagues are writing to me.
- [2026-09-08 12:01:55 - 2026-09-08 12:02:00] **Unknown:** Oh, I hope you get John's first message to say, Oh, you're coming on Friday, there is a meeting in Harrogate, can you come?
- [2026-09-08 12:02:01 - 2026-09-08 12:02:05] **Unknown:** And I was as I was writing back, he said, Oh, why tell me about your following law?
- [2026-09-08 12:02:07 - 2026-09-08 12:02:07] **Unknown:** Because yes.
- [2026-09-08 12:02:07 - 2026-09-08 12:02:08] **Behnam:** Well, how did he find out?
- [2026-09-08 12:02:08 - 2026-09-08 12:02:17] **Unknown:** Well, one of the PMs told him that I suppose he's just, because we were in meetings yesterday most of the day and I didn't tell him anything.
- [2026-09-08 12:02:17 - 2026-09-08 12:02:17] **Unknown:** I was just.
- [2026-09-08 12:02:18 - 2026-09-08 12:02:18] **Behnam:** Ah.
- [2026-09-08 12:02:19 - 2026-09-08 12:02:22] **Unknown:** And so he said, don't worry about Friday.
- [2026-09-08 12:02:22 - 2026-09-08 12:02:25] **Unknown:** Send our best to be be here with his dad.
- [2026-09-08 12:02:25 - 2026-09-08 12:02:27] **Behnam:** Yeah, thank you, because it's confusing spelling.
- [2026-09-08 12:02:27 - 2026-09-08 12:02:27] **Behnam:** them.
- [2026-09-08 12:02:28 - 2026-09-08 12:02:29] **Behnam:** Yeah, I mean, it's fine.
- [2026-09-08 12:02:29 - 2026-09-08 12:02:30] **Behnam:** It's not that bad.
- [2026-09-08 12:02:30 - 2026-09-08 12:02:33] **Behnam:** It said thank you very much and we're very appreciative.
- [2026-09-08 12:02:33 - 2026-09-08 12:02:34] **Behnam:** And it was lucky.
- [2026-09-08 12:02:34 - 2026-09-08 12:02:36] **Behnam:** It was a lucky escape, I think.
- [2026-09-08 12:02:37 - 2026-09-08 12:02:39] **Behnam:** We don't know the full extent of the damage, so that's why I'm worried in.
- [2026-09-08 12:02:40 - 2026-09-08 12:02:42] **Behnam:** Be affected badly by.
- [2026-09-08 12:02:43 - 2026-09-08 12:02:44] **Unknown:** Yeah, he might be even weaker now.
- [2026-09-08 12:02:45 - 2026-09-08 12:02:47] **Behnam:** He look, oh, definitely, because he's had a major heart attack.
- [2026-09-08 12:02:47 - 2026-09-08 12:02:52] **Behnam:** It's not, he looks well and he looks much better than when he, we don't know if he's going to live.
- [2026-09-08 12:02:53 - 2026-09-08 12:02:55] **Behnam:** But then at the same time, it's like.
- [2026-09-08 12:02:55 - 2026-09-08 12:02:57] **Unknown:** I just keep thinking, I should have just come here.
- [2026-09-08 12:02:57 - 2026-09-08 12:02:59] **Unknown:** I was so worried if anything happened.
- [2026-09-08 12:02:59 - 2026-09-08 12:03:00] **Unknown:** Like I didn't want you to be there.
- [2026-09-08 12:03:01 - 2026-09-08 12:03:01] **Unknown:** No, I know.
- [2026-09-08 12:03:02 - 2026-09-08 12:03:08] **Behnam:** Well, I honestly, I was going in my mind, I thought it all gone wrong when they weren't even coming, you know.
- [2026-09-08 12:03:09 - 2026-09-08 12:03:14] **Behnam:** Because, you know, and the paramedics were like, it's just in case, it's just in case.
- [2026-09-08 12:03:14 - 2026-09-08 12:03:18] **Behnam:** And I'm like, outside, and I'm saying, how often do you ever have to?
- [2026-09-08 12:03:18 - 2026-09-08 12:03:22] **Behnam:** I'll talk and I say, well, you know, a lot of the time it happens.
- [2026-09-08 12:03:22 - 2026-09-08 12:03:25] **Behnam:** It's like, it is a serious heart attack, but sooner we get him there, the better.
- [2026-09-08 12:03:26 - 2026-09-08 12:03:27] **Behnam:** Don't worry, he'll be in the right place.
- [2026-09-08 12:03:27 - 2026-09-08 12:03:30] **Behnam:** Sooner we get him there the better, but it'd be much better if he's in there than us.
- [2026-09-08 12:03:31 - 2026-09-08 12:03:39] **Behnam:** I would get run the road, you know, we're equipped, but we need to get him as fast as possible because they were just thinking his heart's going to stop at any point from when they realised that.
- [2026-09-08 12:03:40 - 2026-09-08 12:03:42] **Behnam:** Hang out again within as urgent as possible.
- [2026-09-08 12:03:42 - 2026-09-08 12:03:44] **Behnam:** So what did they do actually to him?
- [2026-09-08 12:03:44 - 2026-09-08 12:03:44] **Behnam:** What?
- [2026-09-08 12:03:44 - 2026-09-08 12:03:45] **Behnam:** He does one stent.
- [2026-09-08 12:03:46 - 2026-09-08 12:03:46] **Behnam:** Yeah.
- [2026-09-08 12:03:46 - 2026-09-08 12:03:47] **Behnam:** Um and that's it.
- [2026-09-08 12:03:49 - 2026-09-08 12:03:50] **Behnam:** And he woke up and he's like.
- [2026-09-08 12:03:50 - 2026-09-08 12:03:52] **Behnam:** He shed a stent before but what did they replace?
- [2026-09-08 12:03:53 - 2026-09-08 12:03:53] **Behnam:** it or what?
- [2026-09-08 12:03:53 - 2026-09-08 12:03:55] **Behnam:** No, he had two stents and he's got one more now.
- [2026-09-08 12:03:55 - 2026-09-08 12:03:57] **Behnam:** And you can have as many as you need.
- [2026-09-08 12:03:57 - 2026-09-08 12:04:01] **Behnam:** But no, it's obviously it is heart surgery and it carries risk.
- [2026-09-08 12:04:02 - 2026-09-08 12:04:03] **Behnam:** It's not a perfect solution.
- [2026-09-08 12:04:04 - 2026-09-08 12:04:20] **Behnam:** because it can still get clogged in itself if you don't look after it, which is basically what's happened in the last few weeks to him, I think, since he, for complicated reasons, linked with his sciatica, he took painkillers and the GP and pharmacists told him to reduce his heart medicine by half.
- [2026-09-08 12:04:21 - 2026-09-08 12:04:37] **Behnam:** He spent weeks and weeks sitting down, you know, uh, there's a few things he may have like, reflux because they're pretty clear in the documents from last time that they think they're quite sure he's got reflux and he's been in discomfort from that which has put strain on his heart maybe.
- [2026-09-08 12:04:37 - 2026-09-08 12:04:38] **Behnam:** That's my thinking.
- [2026-09-08 12:04:39 - 2026-09-08 12:04:39] **Behnam:** I'm insisting, I'm
- [2026-09-08 12:04:40 - 2026-09-08 12:04:42] **Behnam:** Saying to Bijia and insist that the tree this is multiple morbidity.
- [2026-09-08 12:04:43 - 2026-09-08 12:04:49] **Behnam:** Not just patch up his heart and send him on his way to ask the GP while he's in there if he needs a gastroscopy.
- [2026-09-08 12:04:49 - 2026-09-08 12:04:50] **Behnam:** Have he now?
- [2026-09-08 12:04:50 - 2026-09-08 12:04:51] **Behnam:** There's something else.
- [2026-09-08 12:04:51 - 2026-09-08 12:04:54] **Behnam:** They spotted a lesion on his lung, which is worrying.
- [2026-09-08 12:04:54 - 2026-09-08 12:04:56] **Behnam:** And they want that following up as an urgent.
- [2026-09-08 12:04:58 - 2026-09-08 12:05:00] **Behnam:** But but actually he had that ten years ago or something.
- [2026-09-08 12:05:00 - 2026-09-08 12:05:05] **Behnam:** He'd had the previous chest X-ray and it's grown but only by two millimeters in ten years.
- [2026-09-08 12:05:06 - 2026-09-08 12:05:16] **Behnam:** So he's got something in his lung, but they don't think it's it's it's really unlikely to be cancerous given the growth rate, but the 1 or 2 week review on that as a possible cancer.
- [2026-09-08 12:05:16 - 2026-09-08 12:05:17] **Behnam:** but I don't think it is.
- [2026-09-08 12:05:17 - 2026-09-08 12:05:23] **Behnam:** And that's not the priority, but so, but I just don't want them to treat it as one thing and discharging.
- [2026-09-08 12:05:23 - 2026-09-08 12:05:25] **Behnam:** You know, it must be treated as multiple morbidity.
- [2026-09-08 12:05:25 - 2026-09-08 12:05:27] **Behnam:** It needs to be fully assessed.
- [2026-09-08 12:05:28 - 2026-09-08 12:05:29] **Behnam:** That's what I want.
- [2026-09-08 12:05:30 - 2026-09-08 12:05:30] **Behnam:** Yeah, of course.
- [2026-09-08 12:05:31 - 2026-09-08 12:05:38] **Behnam:** Bijan's quite good with it and he's written me updates and summary of what the doctor said after they did the round and stuff.
- [2026-09-08 12:05:38 - 2026-09-08 12:05:39] **Behnam:** But yeah, as we knew he had one.
- [2026-09-08 12:05:40 - 2026-09-08 12:05:41] **Behnam:** Stents done yesterday.
- [2026-09-08 12:05:42 - 2026-09-08 12:05:49] **Behnam:** And he monitored them that he kept saying, when they did it in Hull 13 years ago, they should have done three stents, but they ran out of time.
- [2026-09-08 12:05:49 - 2026-09-08 12:05:52] **Behnam:** I could see in the doctor's eye, he was just in a rush.
- [2026-09-08 12:05:53 - 2026-09-08 12:05:56] **Behnam:** a hotel, you know, and you know what he's like.
- [2026-09-08 12:05:56 - 2026-09-08 12:05:59] **Behnam:** And he's told them all that and they've written that in his discharge notes from last week.
- [2026-09-08 12:06:00 - 2026-09-08 12:06:01] **Behnam:** And he invited commerce.
- [2026-09-08 12:06:01 - 2026-09-08 12:06:04] **Behnam:** They've run out of time to see him.
- [2026-09-08 12:06:04 - 2026-09-08 12:06:12] **Behnam:** They said they should have had three stents and he only had two because the doctor ran out of time and it's written in inverted comments because that's his version of it.
- [2026-09-08 12:06:12 - 2026-09-08 12:06:18] **Behnam:** And then he woke up and then yesterday's like, they've just put one stint in, you know, they've just put one stent, but I need it too.
- [2026-09-08 12:06:18 - 2026-09-08 12:06:20] **Behnam:** I want to know if that's the one they should have done before.
- [2026-09-08 12:06:21 - 2026-09-08 12:06:25] **Behnam:** And but then the doctor came and explained very clearly that's not how it works, you know.
- [2026-09-08 12:06:25 - 2026-09-08 12:06:31] **Behnam:** It's a long artery and it can have multiple places where it gets occluded and slightly closed or blocked.
- [2026-09-08 12:06:32 - 2026-09-08 12:06:35] **Behnam:** It could be closed or it could be blocked and we have different ways of treating it.
- [2026-09-08 12:06:35 - 2026-09-08 12:06:38] **Behnam:** It's a really, really risky thing to put three stents in.
- [2026-09-08 12:06:39 - 2026-09-08 12:06:39] **Behnam:** It's not
- [2026-09-08 12:06:40 - 2026-09-08 12:06:40] **Behnam:** Right.
- [2026-09-08 12:06:40 - 2026-09-08 12:06:41] **Behnam:** So, it just makes sense.
- [2026-09-08 12:06:42 - 2026-09-08 12:06:43] **Behnam:** Because it's still heart surgery.
- [2026-09-08 12:06:43 - 2026-09-08 12:06:49] **Behnam:** He's still got pain because he's had heart surgery, you know, and it carries risk and it's not even a lifetime fix to co-open to Nana.
- [2026-09-08 12:06:49 - 2026-09-08 12:06:55] **Behnam:** It wasn't a stent, but it's something that can go move or you know, you want.
- [2026-09-08 12:06:55 - 2026-09-08 12:06:58] **Unknown:** Because you know she went and she was fine and that and then suddenly she was.
- [2026-09-08 12:06:58 - 2026-09-08 12:07:01] **Behnam:** Yeah, they think that wasn't in my mind all the time, I didn't really want to go.
- [2026-09-08 12:07:01 - 2026-09-08 12:07:03] **Behnam:** But then I saw how he was.
- [2026-09-08 12:07:03 - 2026-09-08 12:07:04] **Behnam:** He was absolutely fine.
- [2026-09-08 12:07:04 - 2026-09-08 12:07:05] **Behnam:** He didn't intend intensive care.
- [2026-09-08 12:07:05 - 2026-09-08 12:07:06] **Behnam:** Gloria was there.
- [2026-09-08 12:07:06 - 2026-09-08 12:07:13] **Behnam:** The machine, as soon as he moves and there's one of the pads move off, it was alarm going off and he kept moving, you know, he's like.
- [2026-09-08 12:07:14 - 2026-09-08 12:07:15] **Behnam:** So and they came running.
- [2026-09-08 12:07:15 - 2026-09-08 12:07:17] **Behnam:** they don't take any.
- [2026-09-08 12:07:19 - 2026-09-08 12:07:25] **Behnam:** You can't say that wouldn't happen, but there's no way in the world better to be than in the cardiac intensive care ward.
- [2026-09-08 12:07:26 - 2026-09-08 12:07:27] **Behnam:** Your heart stops, you know, enough.
- [2026-09-08 12:07:28 - 2026-09-08 12:07:28] **Behnam:** Yeah.
- [2026-09-08 12:07:30 - 2026-09-08 12:07:31] **Behnam:** So, yeah.
- [2026-09-08 12:07:32 - 2026-09-08 12:07:33] **Unknown:** Hopefully they'll keep him in.
- [2026-09-08 12:07:34 - 2026-09-08 12:07:36] **Behnam:** Yeah, at least a few days.
- [2026-09-08 12:07:36 - 2026-09-08 12:07:38] **Behnam:** But it just, I want them to treat more than just the heart.
- [2026-09-08 12:07:38 - 2026-09-08 12:07:39] **Behnam:** I want to know everything.
- [2026-09-08 12:07:40 - 2026-09-08 12:07:40] **Behnam:** And get full.
- [2026-09-08 12:07:41 - 2026-09-08 12:07:43] **Behnam:** And you know, they made, they up last week, I think.
- [2026-09-08 12:07:44 - 2026-09-08 12:07:48] **Behnam:** So, I think they up last week, sending him home.
- [2026-09-08 12:07:48 - 2026-09-08 12:07:50] **Behnam:** So, I want to bring that up and point this out.
- [2026-09-08 12:07:50 - 2026-09-08 12:07:52] **Behnam:** I say, I want to open a complaint.
- [2026-09-08 12:07:52 - 2026-09-08 12:07:55] **Behnam:** anything to to get it, you know, the right treatment.
- [2026-09-08 12:07:55 - 2026-09-08 12:08:01] **Behnam:** Because once they realised, like they did with Nana, suddenly he was like, oh, anything you need, we'll do everything, what do you want?
- [2026-09-08 12:08:01 - 2026-09-08 12:08:04] **Behnam:** If you want, we'll do this, you know, every option's on the table.
- [2026-09-08 12:08:05 - 2026-09-08 12:08:07] **Behnam:** So, yeah, they're responsible a bit.
- [2026-09-08 12:08:08 - 2026-09-08 12:08:09] **Behnam:** Yeah, they are.
- [2026-09-08 12:08:09 - 2026-09-08 12:08:10] **Unknown:** I mean, you can make a complaint about that.
- [2026-09-08 12:08:10 - 2026-09-08 12:08:11] **Behnam:** I'm thinking about it.
- [2026-09-08 12:08:11 - 2026-09-08 12:08:16] **Behnam:** I don't want to do it while it's in there, but I'm thinking I'm thinking a lot about.
- [2026-09-08 12:08:16 - 2026-09-08 12:08:19] **Behnam:** that, to make sure he gets the right treatment going forward.
- [2026-09-08 12:08:19 - 2026-09-08 12:08:20] **Behnam:** But they're very different in there.
- [2026-09-08 12:08:20 - 2026-09-08 12:08:22] **Behnam:** Now it's it's a completely different thing.
- [2026-09-08 12:08:22 - 2026-09-08 12:08:25] **Behnam:** He was on a AAU, which is an assessment unit.
- [2026-09-08 12:08:26 - 2026-09-08 12:08:39] **Behnam:** So the doctor's like assessing after A&E the next step, AAU, a few assessment units, and they consult with a cardiologist, and they consult with a gastrologist, and they look at it, and then if they decide the need to send him to cardiology,
- [2026-09-08 12:08:40 - 2026-09-08 12:08:49] **Behnam:** They moved in there, but if they didn't, they moved him to the diabetes ward because he has got diabetes, which is absolutely fine and under control and there's no worrying signs.
- [2026-09-08 12:08:49 - 2026-09-08 12:08:52] **Behnam:** And they keep checking his blood sugar every hour and there's nothing.
- [2026-09-08 12:08:52 - 2026-09-08 12:08:53] **Behnam:** worrying in this blood sugar.
- [2026-09-08 12:08:54 - 2026-09-08 12:09:06] **Behnam:** It could also contribute to heart problems, it's like in the long run, but he's not in danger with diabetes, but they moved him to a diabetes ward, because AAU was full.
- [2026-09-08 12:09:06 - 2026-09-08 12:09:17] **Behnam:** And then they reviewed him and said, Well, you're fine, but we're treating, we think it's a gourd, you know, the reflux disease, gastroesophagal reflux disease, so discharge him to the care of his GP.
- [2026-09-08 12:09:18 - 2026-09-08 12:09:20] **Behnam:** But that was affected by diabetes doctors.
- [2026-09-08 12:09:21 - 2026-09-08 12:09:21] **Behnam:** Yeah.
- [2026-09-08 12:09:21 - 2026-09-08 12:09:24] **Behnam:** Because that's the word he was on for no reason, just that the AAU was full.
- [2026-09-08 12:09:25 - 2026-09-08 12:09:28] **Behnam:** If he'd made it to cardiology, I'm sure this wouldn't have gone the way it did.
- [2026-09-08 12:09:29 - 2026-09-08 12:09:30] **Behnam:** Right.
- [2026-09-08 12:09:31 - 2026-09-08 12:09:32] **Behnam:** Right.
- [2026-09-08 12:09:32 - 2026-09-08 12:09:39] **Behnam:** Now he's in the cardiology, he's in intensive care units and they're all about heart in every minute detail.
- [2026-09-08 12:09:40 - 2026-09-08 12:09:43] **Behnam:** But, and there are so you think there might be something else about the stomach?
- [2026-09-08 12:09:43 - 2026-09-08 12:09:50] **Behnam:** Yeah, well, yeah, we'll have a look at that later on, because for an hour until 6:00 PM he's still monitoring following the heart surgery, nothing else.
- [2026-09-08 12:09:51 - 2026-09-08 12:09:51] **Behnam:** He still was, right?
- [2026-09-08 12:09:52 - 2026-09-08 12:09:56] **Behnam:** He's still on under just just for 24 hour close care and monitoring because of the heart surgery.
- [2026-09-08 12:09:57 - 2026-09-08 12:09:57] **Behnam:** Right.
- [2026-09-08 12:09:58 - 2026-09-08 12:09:58] **Behnam:** And he woke up.
- [2026-09-08 12:09:58 - 2026-09-08 12:10:00] **Behnam:** He's like, I should have had the other stand.
- [2026-09-08 12:10:00 - 2026-09-08 12:10:00] **Behnam:** Is it the back one?
- [2026-09-08 12:10:00 - 2026-09-08 12:10:01] **Behnam:** Is it the front one?
- [2026-09-08 12:10:02 - 2026-09-08 12:10:04] **Behnam:** The doctor didn't bother with the back one because he ran out of time.
- [2026-09-08 12:10:04 - 2026-09-08 12:10:05] **Behnam:** and he's going on about that stuff.
- [2026-09-08 12:10:06 - 2026-09-08 12:10:08] **Behnam:** Every time the doctor comes, are you in any pain?
- [2026-09-08 12:10:08 - 2026-09-08 12:10:10] **Behnam:** Pardon, are you in any pain?
- [2026-09-08 12:10:10 - 2026-09-08 12:10:13] **Behnam:** 13 years ago, he ran out of time and never did it.
- [2026-09-08 12:10:13 - 2026-09-08 12:10:14] **Behnam:** Why did they only do one now?
- [2026-09-08 12:10:14 - 2026-09-08 12:10:23] **Behnam:** And then they say, well, she explained perfectly last night, Indian girl, last night, late last night, you know, it's really risky to have more than one stent at once.
- [2026-09-08 12:10:24 - 2026-09-08 12:10:27] **Behnam:** Stent is great and life saving, but it's not without risk.
- [2026-09-08 12:10:28 - 2026-09-08 12:10:31] **Behnam:** We're still tampering with your heart, but putting three in is not good.
- [2026-09-08 12:10:31 - 2026-09-08 12:10:36] **Behnam:** There's a lot of cases they do do it, but only if they really have to, to save the person's life there and then.
- [2026-09-08 12:10:37 - 2026-09-08 12:10:39] **Behnam:** Otherwise they do one and then they address the rest of it later.
- [2026-09-08 12:10:40 - 2026-09-08 12:10:51] **Behnam:** And I think the doctor who did it said to him, I put one stent in, there was a fully blocked artery, I put a stent in and opened it, so you're okay, you'll survive now, and we'll deal with the rest as it comes.
- [2026-09-08 12:10:51 - 2026-09-08 12:10:54] **Behnam:** And he says, And he's telling the nurse, I say, What does that mean?
- [2026-09-08 12:10:55 - 2026-09-08 12:10:58] **Behnam:** I have to have another heart attack before they look at my other ones and all that.
- [2026-09-08 12:10:58 - 2026-09-08 12:11:02] **Behnam:** And then the doctor came over because he's, because the nurse wants to say you need to go and talk to him.
- [2026-09-08 12:11:03 - 2026-09-08 12:11:08] **Behnam:** And she says, No, it's just not as blocked as it seemed, as that one.
- [2026-09-08 12:11:08 - 2026-09-08 12:11:09] **Behnam:** It's quite blocked.
- [2026-09-08 12:11:09 - 2026-09-08 12:11:12] **Behnam:** They're up to 90% occluded, so here's the problem.
- [2026-09-08 12:11:12 - 2026-09-08 12:11:14] **Behnam:** But stent may or may not be the right treatment.
- [2026-09-08 12:11:14 - 2026-09-08 12:11:16] **Behnam:** If we can avoid this stent, we avoid it.
- [2026-09-08 12:11:17 - 2026-09-08 12:11:20] **Behnam:** It's not because we run out of time, it's because it may not be the best treatment.
- [2026-09-08 12:11:20 - 2026-09-08 12:11:28] **Behnam:** If it can be treated medically, which might mean a course of drugs for like three days, being on very strong drugs to really thin your blood and break down all cholesterol.
- [2026-09-08 12:11:29 - 2026-09-08 12:11:31] **Behnam:** So you'll be weak and you must stay in hospital and you must be monitored.
- [2026-09-08 12:11:32 - 2026-09-08 12:11:34] **Behnam:** You know, and if you cut your finger, you would bleed to death.
- [2026-09-08 12:11:34 - 2026-09-08 12:11:38] **Behnam:** It's like, there could be a treatment like that that would avoid having to have a stent.
- [2026-09-08 12:11:39 - 2026-09-08 12:11:39] **Behnam:** And it's like, I don't
- [2026-09-08 12:11:40 - 2026-09-08 12:11:41] **Behnam:** Why they don't want to do stints.
- [2026-09-08 12:11:41 - 2026-09-08 12:11:42] **Behnam:** And it's just silly.
- [2026-09-08 12:11:44 - 2026-09-08 12:11:49] **Behnam:** Because he's like, oh, he's set in his mind that they didn't want to do it, or they ran out of time or couldn't be bothered or they didn't like him.
- [2026-09-08 12:11:50 - 2026-09-08 12:11:52] **Unknown:** Because of how he thinks it's always everything you see.
- [2026-09-08 12:11:52 - 2026-09-08 12:11:54] **Unknown:** but against him or they're just, yeah.
- [2026-09-08 12:11:55 - 2026-09-08 12:11:55] **Behnam:** That's what I mean.
- [2026-09-08 12:11:57 - 2026-09-08 12:11:57] **Unknown:** I know.
- [2026-09-08 12:11:58 - 2026-09-08 12:12:11] **Behnam:** But but anyway, Bijan and I, but, Bijan's there, I don't have to sit there because if not, the doctor would come around, explain all this, and you get a completely different story from him and from Greg, or from some component, I can't.
- [2026-09-08 12:12:12 - 2026-09-08 12:12:14] **Behnam:** She does, she's very smart, very smart, academic, but.
- [2026-09-08 12:12:17 - 2026-09-08 12:12:18] **Behnam:** She's like a researcher.
- [2026-09-08 12:12:18 - 2026-09-08 12:12:21] **Behnam:** I don't even know what she was studying, but she's actually not stupid at all.
- [2026-09-08 12:12:22 - 2026-09-08 12:12:25] **Behnam:** But I can't make sense of her.
- [2026-09-08 12:12:25 - 2026-09-08 12:12:26] **Unknown:** Yeah, I know.
- [2026-09-08 12:12:27 - 2026-09-08 12:12:28] **Behnam:** English is quite poor.
- [2026-09-08 12:12:28 - 2026-09-08 12:12:33] **Behnam:** Like she seems to understand but sometimes you know, like the doctor says, have you got any other health problems?
- [2026-09-08 12:12:33 - 2026-09-08 12:12:38] **Behnam:** Like she just met him first time last night, the night doctor for the cardiac intensive care.
- [2026-09-08 12:12:39 - 2026-09-08 12:12:39] **Behnam:** Have you got any other?
- [2026-09-08 12:12:40 - 2026-09-08 12:12:40] **Behnam:** Problems.
- [2026-09-08 12:12:41 - 2026-09-08 12:12:43] **Behnam:** For gloriously, I said, Are you not taking any of the medicine?
- [2026-09-08 12:12:43 - 2026-09-08 12:12:46] **Behnam:** Because I've previously been talking about the medicine he was taking.
- [2026-09-08 12:12:46 - 2026-09-08 12:12:48] **Behnam:** And she says, Yeah, they're in that bag.
- [2026-09-08 12:12:48 - 2026-09-08 12:12:52] **Behnam:** And the doctor looks at the bag and it looks at me and I says, Do the problems with?
- [2026-09-08 12:12:52 - 2026-09-08 12:12:53] **Behnam:** ripple bag.
- [2026-09-08 12:12:53 - 2026-09-08 12:12:56] **Behnam:** And everybody started laughing, the other health problems.
- [2026-09-08 12:12:57 - 2026-09-08 12:12:59] **Behnam:** She said, have you got any other health problems?
- [2026-09-08 12:12:59 - 2026-09-08 12:13:01] **Behnam:** For glory, are you taking any of the medicine?
- [2026-09-08 12:13:01 - 2026-09-08 12:13:04] **Behnam:** He said, doing that bag over there on the side, on the.
- [2026-09-08 12:13:04 - 2026-09-08 12:13:04] **Behnam:** table.
- [2026-09-08 12:13:05 - 2026-09-08 12:13:12] **Behnam:** And I looked at the back and then the doctor looked at me and looked at the back and then I said, Oh, did you put the other health problems in the back for now while he's here?
- [2026-09-08 12:13:13 - 2026-09-08 12:13:16] **Behnam:** And then the doctor started laughing and everybody was laughing.
- [2026-09-08 12:13:16 - 2026-09-08 12:13:19] **Behnam:** But Gloria got like shy, like, oh, I'm stupid, you know.
- [2026-09-08 12:13:20 - 2026-09-08 12:13:21] **Unknown:** Oh, poor.
- [2026-09-08 12:13:21 - 2026-09-08 12:13:23] **Unknown:** Anyway, yeah.
- [2026-09-08 12:13:24 - 2026-09-08 12:13:25] **Unknown:** Bella, she's very prized.
- [2026-09-08 12:13:25 - 2026-09-08 12:13:27] **Unknown:** Bring your foreigner something, but I don't get things right.
- [2026-09-08 12:13:27 - 2026-09-08 12:13:28] **Behnam:** Yeah, I don't know.
- [2026-09-08 12:13:28 - 2026-09-08 12:13:32] **Behnam:** She was very, very kind and she was very caring, very, very worried about him.
- [2026-09-08 12:13:32 - 2026-09-08 12:13:34] **Behnam:** She lost her mother to heart problems.
- [2026-09-08 12:13:34 - 2026-09-08 12:13:34] **Unknown:** Yeah, I know.
- [2026-09-08 12:13:34 - 2026-09-08 12:13:35] **Unknown:** I imagine.
- [2026-09-08 12:13:35 - 2026-09-08 12:13:37] **Unknown:** Just a few weeks ago, she was in Taiwan.
- [2026-09-08 12:13:38 - 2026-09-08 12:13:39] **Unknown:** Yeah, she's been sitting at her mum's bed.
- [2026-09-08 12:13:40 - 2026-09-08 12:13:40] **Behnam:** Right.
- [2026-09-08 12:13:41 - 2026-09-08 12:13:49] **Behnam:** With the same thing, because her mom, they gave consent for them to do open heart surgery on on her mom, but she didn't make it to the surgery.
- [2026-09-08 12:13:51 - 2026-09-08 12:13:55] **Behnam:** So, you know, it's very, very close to home and frightening for her.
- [2026-09-08 12:13:55 - 2026-09-08 12:13:59] **Behnam:** So I'm so I'm sorry for her, but she's really nice.
- [2026-09-08 12:13:59 - 2026-09-08 12:14:01] **Behnam:** It's different culture, though.
- [2026-09-08 12:14:01 - 2026-09-08 12:14:01] **Behnam:** Yeah.
- [2026-09-08 12:14:01 - 2026-09-08 12:14:03] **Behnam:** But they've got their own, their culture.
- [2026-09-08 12:14:03 - 2026-09-08 12:14:05] **Behnam:** It seems like they really She's telling me everything.
- [2026-09-08 12:14:05 - 2026-09-08 12:14:09] **Behnam:** Oh, you know, he's he's a retired man now, so he likes, he dudes.
- [2026-09-08 12:14:10 - 2026-09-08 12:14:17] **Behnam:** He's funny, he wasn't going anywhere, but he, uh, we watched BBC one and it's a cooking program, you know, my, Saturday kitchen and stuff like that.
- [2026-09-08 12:14:18 - 2026-09-08 12:14:20] **Behnam:** And he gets up early because he wants to watch Saturday kitchen.
- [2026-09-08 12:14:20 - 2026-09-08 12:14:22] **Behnam:** Like a different side to him that I never imagined.
- [2026-09-08 12:14:23 - 2026-09-08 12:14:27] **Behnam:** He gets up early so he can watch Saturday kitchen and he gets a pen and paper and he writes down the recipes.
- [2026-09-08 12:14:28 - 2026-09-08 12:14:31] **Behnam:** then they go to Morrison's and buy the stuff and they come back and try it.
- [2026-09-08 12:14:31 - 2026-09-08 12:14:32] **Behnam:** Oh.
- [2026-09-08 12:14:32 - 2026-09-08 12:14:32] **Behnam:** Yeah.
- [2026-09-08 12:14:33 - 2026-09-08 12:14:36] **Behnam:** She had so many funny little cute stories like that.
- [2026-09-08 12:14:37 - 2026-09-08 12:14:38] **Behnam:** Not just that, there was loads of stuff there.
- [2026-09-08 12:14:39 - 2026-09-08 12:14:39] **Behnam:** And they
- [2026-09-08 12:14:40 - 2026-09-08 12:14:43] **Behnam:** The cats, you know, they've got the cat and there's another cat and they call it Lucky.
- [2026-09-08 12:14:44 - 2026-09-08 12:14:49] **Behnam:** And they're always playing with the cats and feeding them and buying them toys and treats and I don't know, funny stuff.
- [2026-09-08 12:14:52 - 2026-09-08 12:14:53] **Behnam:** Anyway.
- [2026-09-08 12:14:54 - 2026-09-08 12:14:54] **Behnam:** Yeah.
- [2026-09-08 12:14:54 - 2026-09-08 12:14:56] **Unknown:** Okay, well keep me posted.
- [2026-09-08 12:14:56 - 2026-09-08 12:14:57] **Behnam:** Ira, Ida.
- [2026-09-08 12:14:57 - 2026-09-08 12:14:58] **Behnam:** Ira, Ida.
- [2026-09-08 12:14:58 - 2026-09-08 12:15:00] **Unknown:** But as I said, I'm a cook.
- [2026-09-08 12:15:00 - 2026-09-08 12:15:01] **Unknown:** I don't know if you're going to be home.
- [2026-09-08 12:15:02 - 2026-09-08 12:15:02] **Behnam:** I don't know.
- [2026-09-08 12:15:03 - 2026-09-08 12:15:05] **Behnam:** We'll come back and eat and then we can go back to see him again later on.
- [2026-09-08 12:15:05 - 2026-09-08 12:15:12] **Behnam:** I'm pleading a bit guilty for Bijan because he's just sat there for three hours so far and it's a long time to sit there with him, you know.
- [2026-09-08 12:15:13 - 2026-09-08 12:15:15] **Unknown:** Yeah, maybe he has his laptop or something.
- [2026-09-08 12:15:16 - 2026-09-08 12:15:17] **Behnam:** He has, yeah.
- [2026-09-08 12:15:17 - 2026-09-08 12:15:23] **Behnam:** He has and he has his laptop and he's he's doing my.
- [2026-09-08 12:15:23 - 2026-09-08 12:15:26] **Behnam:** job of dealing with the doctor, interpreting the facts.
- [2026-09-08 12:15:27 - 2026-09-08 12:15:27] **Behnam:** Yeah.
- [2026-09-08 12:15:27 - 2026-09-08 12:15:28] **Behnam:** And making it better.
- [2026-09-08 12:15:29 - 2026-09-08 12:15:30] **Behnam:** Anyway, I don't.
- [2026-09-08 12:15:31 - 2026-09-08 12:15:31] **Behnam:** I'm sorry, I don't.
- [2026-09-08 12:15:32 - 2026-09-08 12:15:32] **Behnam:** I don't.
- [2026-09-08 12:15:32 - 2026-09-08 12:15:33] **Behnam:** Bye bye.