# Call Recording Transcript

- Started: 2026-09-07 15:19:00
- Direction: inbound
- Caller: +447551438407
- Destination: Behnam
- Duration: 1m 26s
- Disposition: ANSWERED

## Transcript

- [2026-09-07 15:19:00 - 2026-09-07 15:19:01] **Behnam:** Hello.
- [2026-09-07 15:19:02 - 2026-09-07 15:19:03] **Unknown:** Hello, it's Brandon from Fitzgrass.
- [2026-09-07 15:19:04 - 2026-09-07 15:19:05] **Behnam:** Hi there, hi.
- [2026-09-07 15:19:06 - 2026-09-07 15:19:08] **Behnam:** I just called the office.
- [2026-09-07 15:19:08 - 2026-09-07 15:19:10] **Behnam:** I'm afraid your customer is my dad.
- [2026-09-07 15:19:10 - 2026-09-07 15:19:13] **Behnam:** We just brought to hospital by ambulance.
- [2026-09-07 15:19:13 - 2026-09-07 15:19:13] **Behnam:** He's having a heart attack.
- [2026-09-07 15:19:14 - 2026-09-07 15:19:15] **Behnam:** And he didn't say it.
- [2026-09-07 15:19:15 - 2026-09-07 15:19:15] **Behnam:** Oh shit.
- [2026-09-07 15:19:16 - 2026-09-07 15:19:16] **Behnam:** Yeah, I know.
- [2026-09-07 15:19:18 - 2026-09-07 15:19:18] **Behnam:** It wasn't planned.
- [2026-09-07 15:19:18 - 2026-09-07 15:19:20] **Behnam:** He was waiting for you all day.
- [2026-09-07 15:19:21 - 2026-09-07 15:19:22] **Behnam:** And now he's here.
- [2026-09-07 15:19:22 - 2026-09-07 15:19:23] **Behnam:** So I don't know.
- [2026-09-07 15:19:24 - 2026-09-07 15:19:30] **Behnam:** I just told them, I saw you with either side, Don't cast on the text, so don't bother for now.
- [2026-09-07 15:19:32 - 2026-09-07 15:19:33] **Unknown:** All right, no worries.
- [2026-09-07 15:19:34 - 2026-09-07 15:19:39] **Behnam:** Just Sorry.
- [2026-09-07 15:19:42 - 2026-09-07 15:19:43] **Unknown:** With him already paying.
- [2026-09-07 15:19:44 - 2026-09-07 15:19:44] **Behnam:** Yeah.
- [2026-09-07 15:19:44 - 2026-09-07 15:19:51] **Unknown:** It will be rescheduled as soon as he's back on his feet, or when you can be available with him.
- [2026-09-07 15:19:51 - 2026-09-07 15:19:53] **Unknown:** I've got the car keys.
- [2026-09-07 15:19:53 - 2026-09-07 15:19:56] **Behnam:** If I'd left the key with the neighbor, it'd be all right, but yeah, it's all right.
- [2026-09-07 15:19:57 - 2026-09-07 15:19:59] **Behnam:** I just thought, oh, David, I've just got to go to hospital.
- [2026-09-07 15:20:00 - 2026-09-07 15:20:04] **Behnam:** So, yeah, shall we do it through the office or shall I ring you back direct?
- [2026-09-07 15:20:04 - 2026-09-07 15:20:07] **Unknown:** Um, if you go back through the office, they'll reschedule back in.
- [2026-09-07 15:20:07 - 2026-09-07 15:20:08] **Unknown:** I just called.
- [2026-09-07 15:20:08 - 2026-09-07 15:20:10] **Behnam:** Anyway, she said I'll get in touch.
- [2026-09-07 15:20:10 - 2026-09-07 15:20:10] **Behnam:** Yeah.
- [2026-09-07 15:20:10 - 2026-09-07 15:20:11] **Behnam:** Yeah, okay.
- [2026-09-07 15:20:12 - 2026-09-07 15:20:13] **Behnam:** Well, all right,
- [2026-09-07 15:20:13 - 2026-09-07 15:20:15] **Unknown:** I wish you all the best and wish.
- [2026-09-07 15:20:15 - 2026-09-07 15:20:16] **Unknown:** Thanks a lot.
- [2026-09-07 15:20:16 - 2026-09-07 15:20:19] **Behnam:** Thank you, yeah, hopefully not long and we'll get it sorted.
- [2026-09-07 15:20:20 - 2026-09-07 15:20:22] **Behnam:** Okay, well, see you next week then, I think, yeah.
- [2026-09-07 15:20:22 - 2026-09-07 15:20:22] **Behnam:** Hopefully.
- [2026-09-07 15:20:23 - 2026-09-07 15:20:24] **Behnam:** All right, thanks a lot.
- [2026-09-07 15:20:24 - 2026-09-07 15:20:25] **Behnam:** Bye bye, bye.
- [2026-09-07 15:20:25 - 2026-09-07 15:20:25] **Unknown:** Bye bye.