# Call Recording Transcript - Started: 2026-07-29 15:56:11 - Direction: outbound - Caller: Behnam - Destination: 03332202519 - Duration: 45s - Disposition: ANSWERED ## Transcript - [2026-07-29 15:56:11 - 2026-07-29 15:56:16] **Unknown:** Welcome to Debenhams Card Services. The phone number you're calling from matches one on our - [2026-07-29 15:56:16 - 2026-07-29 15:56:22] **Unknown:** records. To confirm I have the right details, please tell me the credit card brand you are - [2026-07-29 15:56:22 - 2026-07-29 15:56:29] **Unknown:** calling about today. For example, if this is in relation to your Debenhams card, say Debenhams - [2026-07-29 15:56:29 - 2026-07-29 15:56:45] **Unknown:** now. Debenhams. And your date of birth? 24th of January 1987. We see you have a balance on your - [2026-07-29 15:56:45 - 2026-07-29 15:56:55] **Unknown:** account. Would you like to make a payment now? No. Say skip to go straight to the main menu.