# Call Recording Transcript

- Started: 2026-08-26 12:43:44
- Direction: outbound
- Caller: Behnam
- Destination: 08004337914
- Duration: 51s
- Disposition: ANSWERED

## Transcript

- [2026-08-26 12:43:44 - 2026-08-26 12:43:46] **Unknown:** Thank you for calling Cisco Environmental Limited.
- [2026-08-26 12:43:47 - 2026-08-26 12:43:48] **Unknown:** Your call is important to us.
- [2026-08-26 12:43:49 - 2026-08-26 12:43:50] **Unknown:** For the sales team, please press one for operation.
- [2026-08-26 12:43:54 - 2026-08-26 12:43:55] **Unknown:** Hello, Cisco Environmental.
- [2026-08-26 12:43:56 - 2026-08-26 12:43:57] **Behnam:** Hi there, is that Amy?
- [2026-08-26 12:43:57 - 2026-08-26 12:43:59] **Unknown:** Uh no Amy's currently in a meeting.
- [2026-08-26 12:43:59 - 2026-08-26 12:44:02] **Behnam:** Oh is she uh it's just about an invoice.
- [2026-08-26 12:44:02 - 2026-08-26 12:44:04] **Behnam:** I wonder if there's anybody who can help.
- [2026-08-26 12:44:05 - 2026-08-26 12:44:07] **Behnam:** An invoice that's true for payment.
- [2026-08-26 12:44:08 - 2026-08-26 12:44:09] **Unknown:** Yeah what's it regarding sorry?
- [2026-08-26 12:44:09 - 2026-08-26 12:44:12] **Behnam:** Uh It's the cleaning, Shiny Homes Cleaning Service.
- [2026-08-26 12:44:13 - 2026-08-26 12:44:19] **Behnam:** We're not having a response by email for the last few days, so I just wanted to chase payment of an invoice.
- [2026-08-26 12:44:20 - 2026-08-26 12:44:25] **Unknown:** Right, I'll um, take your number and pass it over to Eamon to get you, give you a call back off.
- [2026-08-26 12:44:25 - 2026-08-26 12:44:26] **Behnam:** Yeah, that's fine, yeah.
- [2026-08-26 12:44:26 - 2026-08-26 12:44:27] **Unknown:** All right.
- [2026-08-26 12:44:27 - 2026-08-26 12:44:28] **Behnam:** That's perfect.
- [2026-08-26 12:44:28 - 2026-08-26 12:44:29] **Behnam:** Yeah, thanks very much.
- [2026-08-26 12:44:29 - 2026-08-26 12:44:29] **Unknown:** Your name, sorry.
- [2026-08-26 12:44:30 - 2026-08-26 12:44:30] **Behnam:** Uh, Ben.
- [2026-08-26 12:44:32 - 2026-08-26 12:44:33] **Unknown:** All right, I'll pass it on to us.
- [2026-08-26 12:44:34 - 2026-08-26 12:44:34] **Behnam:** Thanks a lot.
- [2026-08-26 12:44:34 - 2026-08-26 12:44:35] **Unknown:** Thank you.