# Call Recording Transcript

- Started: 2026-08-26 10:51:43
- Direction: inbound
- Caller: +447988088200
- Destination: Behnam
- Duration: 35s
- Disposition: ANSWERED

## Transcript

- [2026-08-26 10:51:45 - 2026-08-26 10:51:46] **Unknown:** Can I help you?
- [2026-08-26 10:51:48 - 2026-08-26 10:51:49] **Unknown:** Hi there, thanks for picking up.
- [2026-08-26 10:51:50 - 2026-08-26 10:51:53] **Unknown:** I'm Andy calling from Shiny Homes Cleaning Service.
- [2026-08-26 10:51:53 - 2026-08-26 10:51:57] **Unknown:** I'm trying to get hold of Amy in your accounts department.
- [2026-08-26 10:51:57 - 2026-08-26 10:51:57] **Unknown:** This year,
- [2026-08-26 10:51:58 - 2026-08-26 10:51:58] **Unknown:** Speaking.
- [2026-08-26 10:51:58 - 2026-08-26 10:51:59] **Unknown:** How can I help you?
- [2026-08-26 10:52:01 - 2026-08-26 10:52:01] **Unknown:** Brilliant.
- [2026-08-26 10:52:01 - 2026-08-26 10:52:02] **Unknown:** Thanks, Amy.
- [2026-08-26 10:52:02 - 2026-08-26 10:52:06] **Unknown:** I'm just chasing up on an invoice from July that we sent over.
- [2026-08-26 10:52:06 - 2026-08-26 10:52:10] **Unknown:** It's invoice number 1234 £140.
- [2026-08-26 10:52:11 - 2026-08-26 10:52:14] **Unknown:** I wondered if you could give me a quick update on that.
- [2026-08-26 10:52:15 - 2026-08-26 10:52:16] **Unknown:** Has it been processed and