# Call Recording Transcript

- Started: 2026-08-25 21:25:10
- Direction: inbound
- Caller: +447988088200
- Destination: Behnam
- Duration: 1m 51s
- Disposition: ANSWERED

## Transcript

- [2026-08-25 21:25:11 - 2026-08-25 21:25:11] **Behnam:** Hello.
- [2026-08-25 21:25:14 - 2026-08-25 21:25:16] **Unknown:** Hi there, I'm Andy calling on behalf of Benham.
- [2026-08-25 21:25:17 - 2026-08-25 21:25:18] **Unknown:** I'm inquiring about your new gym.
- [2026-08-25 21:25:18 - 2026-08-25 21:25:22] **Unknown:** I was hoping to find out a bit more about membership and when you're open.
- [2026-08-25 21:25:23 - 2026-08-25 21:25:23] **Behnam:** Yeah.
- [2026-08-25 21:25:23 - 2026-08-25 21:25:24] **Behnam:** What time?
- [2026-08-25 21:25:24 - 2026-08-25 21:25:25] **Behnam:** What would you like to know?
- [2026-08-25 21:25:28 - 2026-08-25 21:25:28] **Unknown:** Great.
- [2026-08-25 21:25:28 - 2026-08-25 21:25:29] **Unknown:** Thanks for picking up.
- [2026-08-25 21:25:29 - 2026-08-25 21:25:31] **Unknown:** First off, when do you open?
- [2026-08-25 21:25:31 - 2026-08-25 21:25:33] **Unknown:** What are your regular opening hours?
- [2026-08-25 21:25:34 - 2026-08-25 21:25:35] **Behnam:** I'll open 24 hours.
- [2026-08-25 21:25:35 - 2026-08-25 21:25:40] **Behnam:** a day and there's no minimum membership subscription period.
- [2026-08-25 21:25:42 - 2026-08-25 21:25:44] **Unknown:** Brilliant. 24 hours is perfect.
- [2026-08-25 21:25:45 - 2026-08-25 21:25:51] **Unknown:** And just to clarify on the membership, what's the standard monthly price and is there a joining fee?
- [2026-08-25 21:25:52 - 2026-08-25 21:25:55] **Behnam:** There's no joining fee and it's £75 per month.
- [2026-08-25 21:25:57 - 2026-08-25 21:25:57] **Unknown:** Lovely.
- [2026-08-25 21:25:57 - 2026-08-25 21:26:01] **Unknown:** So £75 a month with no joining fee.
- [2026-08-25 21:26:01 - 2026-08-25 21:26:04] **Unknown:** Are there any introductory offers at the moment?
- [2026-08-25 21:26:04 - 2026-08-25 21:26:10] **Unknown:** Things like an opening discount, early bird deal, or anything if he commits to paying annually?
- [2026-08-25 21:26:11 - 2026-08-25 21:26:11] **Behnam:** Not at the moment.
- [2026-08-25 21:26:14 - 2026-08-25 21:26:14] **Unknown:** Fair enough.
- [2026-08-25 21:26:14 - 2026-08-25 21:26:20] **Unknown:** Just to check, is that the best price you can offer or would there be any room to negotiate on the monthly rate?
- [2026-08-25 21:26:21 - 2026-08-25 21:26:23] **Behnam:** I could take 10% off for you, just for you.
- [2026-08-25 21:26:25 - 2026-08-25 21:26:26] **Unknown:** That's really helpful, thanks.
- [2026-08-25 21:26:27 - 2026-08-25 21:26:31] **Unknown:** So that would bring it down to £67.50 a month then.
- [2026-08-25 21:26:31 - 2026-08-25 21:26:32] **Unknown:** Is that right?
- [2026-08-25 21:26:32 - 2026-08-25 21:26:33] **Behnam:** Yeah, yeah, that's right.
- [2026-08-25 21:26:35 - 2026-08-25 21:26:35] **Unknown:** Brilliant.
- [2026-08-25 21:26:35 - 2026-08-25 21:26:47] **Unknown:** So just to confirm what we've got, your open 24 hours, no joining fee, no minimum contract, and £67.50 per month with the 10% discount.
- [2026-08-25 21:26:47 - 2026-08-25 21:26:48] **Unknown:** That sounds great.
- [2026-08-25 21:26:49 - 2026-08-25 21:26:52] **Unknown:** I'll let Benham know and he can get back to you about signing up.
- [2026-08-25 21:26:53 - 2026-08-25 21:26:54] **Unknown:** Cheers very much.
- [2026-08-25 21:26:55 - 2026-08-25 21:26:55] **Behnam:** Thanks, Jane.
- [2026-08-25 21:26:55 - 2026-08-25 21:26:55] **Behnam:** Bye bye.
- [2026-08-25 21:27:00 - 2026-08-25 21:27:00] **Behnam:** Cheers.