# Call Recording Transcript

- Started: 2026-07-28 20:58:39
- Direction: outbound
- Caller: Behnam
- Destination: 07943547775
- Duration: 2m 21s
- Disposition: ANSWERED

## Transcript

- [2026-07-28 20:58:40 - 2026-07-28 20:58:50] **Unknown:** a lot yeah yeah i went to the gp she was very nice and uh very good she's written a referral
- [2026-07-28 20:58:50 - 2026-07-28 20:58:55] **Behnam:** to ent and prescribed antibiotics and taken a swab to check if there's anything like
- [2026-07-28 20:58:55 - 2026-07-28 20:59:02] **Behnam:** a fungal or thrush is typical with people who aspirate acid or food in their airway so that
- [2026-07-28 20:59:02 - 2026-07-28 20:59:09] **Behnam:** she's done a test she's writing a referral to ent but it probably takes six months but she said if
- [2026-07-28 20:59:09 - 2026-07-28 20:59:15] **Behnam:** you've got insurance try a consultation for just a chat about it and a quick look it might be worth
- [2026-07-28 20:59:15 - 2026-07-28 20:59:20] **Behnam:** it i said yeah okay i could do that and she prescribed me antibiotics because it seems more
- [2026-07-28 20:59:20 - 2026-07-28 20:59:29] **Behnam:** like viral because it's not viral bacteria it's more than worth testing anyway she's prescribed
- [2026-07-28 20:59:29 - 2026-07-28 20:59:35] **Behnam:** that i waited there for a while before i saw but i was very happy i came back i was nearly home
- [2026-07-28 20:59:35 - 2026-07-28 20:59:38] **Behnam:** no i'll go to tesco and get it i was there five two and
- [2026-07-28 20:59:38 - 2026-07-28 20:59:38] **Behnam:** you
- [2026-07-28 20:59:39 - 2026-07-28 20:59:43] **Behnam:** Five to eight, but it's already closed, even though it's meant to be open till eight.
- [2026-07-28 20:59:44 - 2026-07-28 20:59:47] **Behnam:** Now it's five to nine, so I thought, okay, I'll go to Boots.
- [2026-07-28 20:59:47 - 2026-07-28 20:59:53] **Behnam:** So I went to Boots, and there's two people waiting, and that guy who was working there, he's on his own.
- [2026-07-28 20:59:53 - 2026-07-28 20:59:53] **Behnam:** He's foreign.
- [2026-07-28 20:59:54 - 2026-07-28 21:00:01] **Behnam:** I don't know if he's even, like, Balkan or something, and he walks very slowly, and he goes through everything.
- [2026-07-28 21:00:01 - 2026-07-28 21:00:06] **Behnam:** He got one prescription, and it took him, like, half an hour to make this man's prescription for his kid.
- [2026-07-28 21:00:07 - 2026-07-28 21:00:15] **Behnam:** Then an ambulance came, and I've just been chatting with the paramedic, and he's like, yeah, we're picking up a prescription.
- [2026-07-28 21:00:15 - 2026-07-28 21:00:17] **Behnam:** That's all we ever seem to do, blah, blah, blah.
- [2026-07-28 21:00:17 - 2026-07-28 21:00:18] **Unknown:** Okay.
- [2026-07-28 21:00:18 - 2026-07-28 21:00:19] **Behnam:** There's an old lady.
- [2026-07-28 21:00:20 - 2026-07-28 21:00:20] **Behnam:** Huh?
- [2026-07-28 21:00:21 - 2026-07-28 21:00:23] **Unknown:** Have you got what you need, because I'm trying to put her to sleep.
- [2026-07-28 21:00:24 - 2026-07-28 21:00:26] **Behnam:** Oh, sorry, I thought she would have been asleep.
- [2026-07-28 21:00:26 - 2026-07-28 21:00:29] **Behnam:** The guy came back and said, sorry, I can't find it.
- [2026-07-28 21:00:29 - 2026-07-28 21:00:32] **Behnam:** It's not in the spine, blah, blah, blah, but I don't know what to do, blah, blah, blah.
- [2026-07-28 21:00:33 - 2026-07-28 21:00:36] **Behnam:** He's explaining, and I said, look, the paramedic needs it.
- [2026-07-28 21:00:36 - 2026-07-28 21:00:37] **Behnam:** I'm going home.
- [2026-07-28 21:00:37 - 2026-07-28 21:00:37] **Behnam:** It's 9 o'clock.
- [2026-07-28 21:00:39 - 2026-07-28 21:00:41] **Behnam:** So, anyway, I said, okay, just leave it.
- [2026-07-28 21:00:41 - 2026-07-28 21:00:42] **Behnam:** I'll go to Tesco in the morning.
- [2026-07-28 21:00:45 - 2026-07-28 21:00:45] **Behnam:** Okay.
- [2026-07-28 21:00:46 - 2026-07-28 21:00:48] **Behnam:** But I wanted to start it tonight, that's why.
- [2026-07-28 21:00:48 - 2026-07-28 21:00:49] **Behnam:** I know.
- [2026-07-28 21:00:49 - 2026-07-28 21:00:51] **Behnam:** But I had a good chat with the paramedic.
- [2026-07-28 21:00:51 - 2026-07-28 21:00:51] **Behnam:** It's interesting.
- [2026-07-28 21:00:52 - 2026-07-28 21:00:53] **Behnam:** You know, that series...
- [2026-07-28 21:00:53 - 2026-07-28 21:00:55] **Unknown:** Anyway, Benny, I need to put Anna to sleep.
- [2026-07-28 21:00:55 - 2026-07-28 21:00:55] **Unknown:** I'm sorry.
- [2026-07-28 21:00:56 - 2026-07-28 21:00:56] **Unknown:** Okay, sorry, sorry.
- [2026-07-28 21:00:56 - 2026-07-28 21:00:58] **Unknown:** She's complaining we're sitting on the bathroom floor.
- [2026-07-28 21:00:59 - 2026-07-28 21:00:59] **Behnam:** Okay, okay, I'm sorry.