# Call Recording Transcript

- Started: 2026-08-19 11:10:22
- Direction: inbound
- Caller: +441213683645
- Destination: Behnam
- Duration: 6m 0s
- Disposition: ANSWERED

## Transcript

- [2026-08-19 11:10:22 - 2026-08-19 11:10:26] **Unknown:** Hi. If you record your name and reason for calling, I'll see if this person is available.
- [2026-08-19 11:10:27 - 2026-08-19 11:10:28] **Unknown:** Harry from Lovie.
- [2026-08-19 11:10:33 - 2026-08-19 11:10:34] **Unknown:** Thanks. Please stay...
- [2026-08-19 11:10:36 - 2026-08-19 11:10:36] **Unknown:** Hello?
- [2026-08-19 11:10:38 - 2026-08-19 11:10:41] **Unknown:** Hello, Benamit. Harry calling from Lovie.
- [2026-08-19 11:10:41 - 2026-08-19 11:10:43] **Unknown:** Hi there. How are you?
- [2026-08-19 11:10:44 - 2026-08-19 11:10:45] **Unknown:** Good. How are you doing?
- [2026-08-19 11:10:45 - 2026-08-19 11:10:47] **Unknown:** I'm all right. Thank you as well.
- [2026-08-19 11:10:48 - 2026-08-19 11:10:51] **Unknown:** Good stuff. Reason for the call. We've had this inquiry through.
- [2026-08-19 11:10:51 - 2026-08-19 11:10:54] **Unknown:** I was just looking through the documents you've provided.
- [2026-08-19 11:10:55 - 2026-08-19 11:11:00] **Unknown:** And basically, what we're doing a lot of at the minute is loans through the government growth scheme.
- [2026-08-19 11:11:01 - 2026-08-19 11:11:05] **Unknown:** So I just had a couple of queries to see if that's something you might be able to qualify for.
- [2026-08-19 11:11:07 - 2026-08-19 11:11:11] **Unknown:** If not, we do have other options anyway, but that's what we'd look at initially.
- [2026-08-19 11:11:12 - 2026-08-19 11:11:16] **Unknown:** So first of all, can you just explain to me what you do or what the business does, please?
- [2026-08-19 11:11:17 - 2026-08-19 11:11:21] **Unknown:** We're a wholesaler, cash and carry, to the fast food industry.
- [2026-08-19 11:11:22 - 2026-08-19 11:11:25] **Behnam:** I've got a couple of years as a company,
- [2026-08-19 11:11:25 - 2026-08-19 11:11:29] **Behnam:** but I took over from a business that had been around for a long time
- [2026-08-19 11:11:29 - 2026-08-19 11:11:31] **Behnam:** with the same name, same training name,
- [2026-08-19 11:11:32 - 2026-08-19 11:11:34] **Behnam:** are known to customers as the same.
- [2026-08-19 11:11:34 - 2026-08-19 11:11:40] **Unknown:** So we're sitting on a valuable name for this company,
- [2026-08-19 11:11:40 - 2026-08-19 11:11:41] **Behnam:** a lot of loyal customers.
- [2026-08-19 11:11:42 - 2026-08-19 11:11:45] **Behnam:** And we've got opportunities to buy some new products,
- [2026-08-19 11:11:45 - 2026-08-19 11:11:49] **Behnam:** namely it's pizza sauce with a brand.
- [2026-08-19 11:11:49 - 2026-08-19 11:11:51] **Behnam:** We're trying to establish a contract with the supplier
- [2026-08-19 11:11:53 - 2026-08-19 11:11:54] **Behnam:** It's a well-established brand,
- [2026-08-19 11:11:54 - 2026-08-19 11:11:57] **Behnam:** and it will become exclusive to us if we can buy it.
- [2026-08-19 11:11:57 - 2026-08-19 11:12:01] **Behnam:** But the containers of it, we need to sign up for.
- [2026-08-19 11:12:01 - 2026-08-19 11:12:03] **Behnam:** It starts from about £40,000,
- [2026-08-19 11:12:03 - 2026-08-19 11:12:07] **Behnam:** and it's a bit too much for us to stretch to with our own funds at the moment.
- [2026-08-19 11:12:07 - 2026-08-19 11:12:10] **Behnam:** So we're going to establish this new line
- [2026-08-19 11:12:10 - 2026-08-19 11:12:14] **Behnam:** that needs a chunk of working capital we just haven't got.
- [2026-08-19 11:12:16 - 2026-08-19 11:12:18] **Unknown:** So where's this pizza sauce coming from?
- [2026-08-19 11:12:18 - 2026-08-19 11:12:19] **Unknown:** Portugal.
- [2026-08-19 11:12:22 - 2026-08-19 11:12:26] **Unknown:** And no one's distributing it or selling it in the UK currently?
- [2026-08-19 11:12:26 - 2026-08-19 11:12:27] **Unknown:** No, that's right, yeah.
- [2026-08-19 11:12:28 - 2026-08-19 11:12:30] **Unknown:** Are they a well-known brand?
- [2026-08-19 11:12:30 - 2026-08-19 11:12:31] **Unknown:** Or is it like a new coming one?
- [2026-08-19 11:12:32 - 2026-08-19 11:12:36] **Behnam:** It's well-known, and it's been out of the market for a couple of years.
- [2026-08-19 11:12:36 - 2026-08-19 11:12:39] **Behnam:** Another business used to use it here.
- [2026-08-19 11:12:39 - 2026-08-19 11:12:42] **Behnam:** And it's an opportunity for us to grab it,
- [2026-08-19 11:12:42 - 2026-08-19 11:12:44] **Behnam:** and we did the exclusive distributor for the brand.
- [2026-08-19 11:12:44 - 2026-08-19 11:12:45] **Behnam:** It's called Pizza Mate.
- [2026-08-19 11:12:46 - 2026-08-19 11:12:51] **Behnam:** For restaurants and takeaways, it was quite famous, actually.
- [2026-08-19 11:12:52 - 2026-08-19 11:12:54] **Behnam:** In the market, in the industry.
- [2026-08-19 11:12:54 - 2026-08-19 11:12:55] **Unknown:** Right, okay.
- [2026-08-19 11:12:55 - 2026-08-19 11:12:57] **Unknown:** And what's good about it?
- [2026-08-19 11:12:57 - 2026-08-19 11:12:59] **Unknown:** Like, what's the reason that you want to bring it here?
- [2026-08-19 11:12:59 - 2026-08-19 11:13:06] **Unknown:** It's a unique recipe, and it's blended with spices and garlic and things like that.
- [2026-08-19 11:13:07 - 2026-08-19 11:13:09] **Behnam:** It makes for ready-made sauce.
- [2026-08-19 11:13:10 - 2026-08-19 11:13:13] **Unknown:** It's probably the best, one of the best that there is.
- [2026-08-19 11:13:14 - 2026-08-19 11:13:16] **Unknown:** Is it? Okay, fine, fine.
- [2026-08-19 11:13:16 - 2026-08-19 11:13:21] **Unknown:** So this would go into, like, sort of like a...
- [2026-08-19 11:13:22 - 2026-08-19 11:13:22] **Unknown:** crab shops
- [2026-08-19 11:13:22 - 2026-08-19 11:13:23] **Unknown:** that sort of stuff
- [2026-08-19 11:13:23 - 2026-08-19 11:13:23] **Unknown:** Pete
- [2026-08-19 11:13:23 - 2026-08-19 11:13:25] **Unknown:** it's more like
- [2026-08-19 11:13:25 - 2026-08-19 11:13:26] **Behnam:** high-end restaurants
- [2026-08-19 11:13:26 - 2026-08-19 11:13:27] **Behnam:** and takeaways
- [2026-08-19 11:13:27 - 2026-08-19 11:13:27] **Behnam:** is it
- [2026-08-19 11:13:27 - 2026-08-19 11:13:28] **Behnam:** okay
- [2026-08-19 11:13:28 - 2026-08-19 11:13:29] **Behnam:** a bit more
- [2026-08-19 11:13:29 - 2026-08-19 11:13:30] **Behnam:** this one's a bit more
- [2026-08-19 11:13:30 - 2026-08-19 11:13:31] **Behnam:** for high-end
- [2026-08-19 11:13:31 - 2026-08-19 11:13:32] **Behnam:** it's got the market
- [2026-08-19 11:13:32 - 2026-08-19 11:13:33] **Behnam:** we've been talking
- [2026-08-19 11:13:33 - 2026-08-19 11:13:34] **Behnam:** to customers as well
- [2026-08-19 11:13:35 - 2026-08-19 11:13:36] **Behnam:** we've got people
- [2026-08-19 11:13:36 - 2026-08-19 11:13:36] **Behnam:** who buy it
- [2026-08-19 11:13:36 - 2026-08-19 11:13:38] **Behnam:** distributors as well
- [2026-08-19 11:13:38 - 2026-08-19 11:13:38] **Behnam:** wholesalers
- [2026-08-19 11:13:38 - 2026-08-19 11:13:39] **Behnam:** up and down the country
- [2026-08-19 11:13:39 - 2026-08-19 11:13:40] **Behnam:** in time
- [2026-08-19 11:13:40 - 2026-08-19 11:13:41] **Behnam:** we've been
- [2026-08-19 11:13:41 - 2026-08-19 11:13:41] **Behnam:** we've been looking
- [2026-08-19 11:13:41 - 2026-08-19 11:13:43] **Behnam:** to sell container loads
- [2026-08-19 11:13:44 - 2026-08-19 11:13:45] **Behnam:** to wholesalers
- [2026-08-19 11:13:45 - 2026-08-19 11:13:46] **Behnam:** but for the time being
- [2026-08-19 11:13:46 - 2026-08-19 11:13:47] **Behnam:** we've already got
- [2026-08-19 11:13:47 - 2026-08-19 11:13:48] **Behnam:** interest
- [2026-08-19 11:13:48 - 2026-08-19 11:13:49] **Behnam:** from people
- [2026-08-19 11:13:49 - 2026-08-19 11:13:50] **Behnam:** to have
- [2026-08-19 11:13:50 - 2026-08-19 11:13:51] **Unknown:** at least
- [2026-08-19 11:13:51 - 2026-08-19 11:13:53] **Behnam:** two containers worth
- [2026-08-19 11:13:53 - 2026-08-19 11:13:55] **Behnam:** but that first container
- [2026-08-19 11:13:55 - 2026-08-19 11:13:55] **Behnam:** needs about
- [2026-08-19 11:13:55 - 2026-08-19 11:13:56] **Behnam:** 40,000
- [2026-08-19 11:13:56 - 2026-08-19 11:13:57] **Behnam:** to
- [2026-08-19 11:13:58 - 2026-08-19 11:13:58] **Unknown:** obtain
- [2026-08-19 11:14:00 - 2026-08-19 11:14:01] **Behnam:** we'll probably
- [2026-08-19 11:14:01 - 2026-08-19 11:14:02] **Behnam:** sell it in a couple
- [2026-08-19 11:14:02 - 2026-08-19 11:14:03] **Behnam:** of weeks even
- [2026-08-19 11:14:03 - 2026-08-19 11:14:04] **Unknown:** oh so it'll be
- [2026-08-19 11:14:04 - 2026-08-19 11:14:05] **Unknown:** literally in
- [2026-08-19 11:14:05 - 2026-08-19 11:14:06] **Unknown:** and turned over
- [2026-08-19 11:14:06 - 2026-08-19 11:14:06] **Behnam:** yeah
- [2026-08-19 11:14:06 - 2026-08-19 11:14:07] **Unknown:** for this product
- [2026-08-19 11:14:07 - 2026-08-19 11:14:07] **Behnam:** yeah
- [2026-08-19 11:14:07 - 2026-08-19 11:14:08] **Behnam:** we see it
- [2026-08-19 11:14:08 - 2026-08-19 11:14:09] **Behnam:** as a risk for us
- [2026-08-19 11:14:09 - 2026-08-19 11:14:10] **Behnam:** because it'll be
- [2026-08-19 11:14:10 - 2026-08-19 11:14:11] **Behnam:** we've already got
- [2026-08-19 11:14:11 - 2026-08-19 11:14:12] **Behnam:** the demand
- [2026-08-19 11:14:12 - 2026-08-19 11:14:13] **Behnam:** there for it in place
- [2026-08-19 11:14:14 - 2026-08-19 11:14:15] **Behnam:** so you can fly
- [2026-08-19 11:14:15 - 2026-08-19 11:14:16] **Behnam:** in and out
- [2026-08-19 11:14:17 - 2026-08-19 11:14:18] **Behnam:** and then we
- [2026-08-19 11:14:18 - 2026-08-19 11:14:19] **Behnam:** want to order
- [2026-08-19 11:14:19 - 2026-08-19 11:14:19] **Behnam:** a second container
- [2026-08-19 11:14:19 - 2026-08-19 11:14:20] **Behnam:** but the lead time
- [2026-08-19 11:14:20 - 2026-08-19 11:14:21] **Behnam:** is
- [2026-08-19 11:14:21 - 2026-08-19 11:14:21] **Behnam:** it's a lot
- [2026-08-19 11:14:22 - 2026-08-19 11:14:26] **Behnam:** Anything from four to six weeks coming from abroad.
- [2026-08-19 11:14:27 - 2026-08-19 11:14:30] **Behnam:** So we want to have the funds there
- [2026-08-19 11:14:30 - 2026-08-19 11:14:31] **Behnam:** to get at least the first container.
- [2026-08-19 11:14:32 - 2026-08-19 11:14:32] **Behnam:** Right.
- [2026-08-19 11:14:33 - 2026-08-19 11:14:37] **Behnam:** So we can let people down if we do get it off the ground.
- [2026-08-19 11:14:40 - 2026-08-19 11:14:40] **Unknown:** All right.
- [2026-08-19 11:14:40 - 2026-08-19 11:14:44] **Unknown:** Well, we can come back pretty quickly with the figures.
- [2026-08-19 11:14:44 - 2026-08-19 11:14:45] **Unknown:** Okay.
- [2026-08-19 11:14:45 - 2026-08-19 11:14:48] **Unknown:** So you're not going to be waiting around for a decision.
- [2026-08-19 11:14:50 - 2026-08-19 11:14:51] **Unknown:** What I'll do,
- [2026-08-19 11:14:51 - 2026-08-19 11:14:53] **Unknown:** because you're quite a new business with that account,
- [2026-08-19 11:14:53 - 2026-08-19 11:14:55] **Unknown:** it might be a bit tricky to get you on this scheme.
- [2026-08-19 11:14:55 - 2026-08-19 11:14:57] **Unknown:** So what I'll do, I'll look at the scheme
- [2026-08-19 11:14:57 - 2026-08-19 11:14:59] **Unknown:** and I'll look at other options at the same time
- [2026-08-19 11:14:59 - 2026-08-19 11:15:01] **Unknown:** because normally we'll do one after the other.
- [2026-08-19 11:15:01 - 2026-08-19 11:15:05] **Unknown:** But yeah, I'll look at it at the same time.
- [2026-08-19 11:15:06 - 2026-08-19 11:15:09] **Behnam:** Just so they know, it's secured on my house and not an option
- [2026-08-19 11:15:09 - 2026-08-19 11:15:10] **Behnam:** because my wife would not agree,
- [2026-08-19 11:15:10 - 2026-08-19 11:15:12] **Behnam:** even though I'd like to go down that road.
- [2026-08-19 11:15:13 - 2026-08-19 11:15:15] **Unknown:** We don't even offer that, so that's fine.
- [2026-08-19 11:15:15 - 2026-08-19 11:15:16] **Unknown:** That's fine. Perfect.
- [2026-08-19 11:15:17 - 2026-08-19 11:15:19] **Behnam:** Okay, and you know this government scheme
- [2026-08-19 11:15:19 - 2026-08-19 11:15:21] **Behnam:** that goes through private lenders,
- [2026-08-19 11:15:21 - 2026-08-19 11:15:21] **Behnam:** but it's back.
- [2026-08-19 11:15:22 - 2026-08-19 11:15:28] **Unknown:** by the government is it to grow yeah yeah exactly but we're doing it because we're we're a lender um
- [2026-08-19 11:15:28 - 2026-08-19 11:15:34] **Unknown:** i see yeah i just yeah it it may be but it may take a while to come back because there's no
- [2026-08-19 11:15:34 - 2026-08-19 11:15:39] **Unknown:** account so um the more trading history you got the quicker they can make decisions on it so
- [2026-08-19 11:15:39 - 2026-08-19 11:15:44] **Behnam:** yeah i see okay our accounts are due shortly anyway and in the final stages i need something
- [2026-08-19 11:15:44 - 2026-08-19 11:15:49] **Behnam:** a bit urgently but that could be something that i think about you know if we could talk again in a
- [2026-08-19 11:15:49 - 2026-08-19 11:15:54] **Unknown:** few weeks i need something sooner than that but uh for a bigger amount and we can sort of push
- [2026-08-19 11:15:54 - 2026-08-19 11:15:59] **Unknown:** the business a bit more as well if that's possible that's fine what i'm going to do i'm going to put
- [2026-08-19 11:15:59 - 2026-08-19 11:16:05] **Unknown:** all the inquiry together now i'll work on the quicker one first um because we do lend our own
- [2026-08-19 11:16:05 - 2026-08-19 11:16:10] **Unknown:** money so we might be able to do it on our book as well um but what i'll do i'll i'll speak to a few
- [2026-08-19 11:16:10 - 2026-08-19 11:16:14] **Unknown:** different lenders now um and then i'll give you a call around 2 p.m are you going to be available
- [2026-08-19 11:16:14 - 2026-08-19 11:16:19] **Unknown:** then yeah anytime yeah yeah i'll call you then and just update
- [2026-08-19 11:16:19 - 2026-08-19 11:16:21] **Behnam:** you all right then perfect thanks a lot
- [2026-08-19 11:16:22 - 2026-08-19 11:16:22] **Behnam:** Cheers, Benham.