# Call Recording Transcript - Started: 2026-08-16 22:06:22 - Direction: inbound - Caller: +447988088200 - Destination: Behnam - Duration: 1m 34s - Disposition: ANSWERED ## Transcript - [2026-08-16 22:06:22 - 2026-08-16 22:06:23] **Unknown:** Hello? - [2026-08-16 22:06:24 - 2026-08-16 22:06:27] **Unknown:** Hi there. Is this the Chinese takeaway? - [2026-08-16 22:06:27 - 2026-08-16 22:06:29] **Unknown:** I'm calling on behalf... - [2026-08-16 22:06:30 - 2026-08-16 22:06:32] **Unknown:** Brilliant. Thanks for picking... - [2026-08-16 22:06:33 - 2026-08-16 22:06:35] **Unknown:** Sorry, let me start again. - [2026-08-16 22:06:35 - 2026-08-16 22:06:38] **Unknown:** I'm calling on behalf of Benham to place an order. - [2026-08-16 22:06:39 - 2026-08-16 22:06:41] **Unknown:** Could I get one chicken fried rice, please? - [2026-08-16 22:06:42 - 2026-08-16 22:06:44] **Unknown:** Yeah, one chicken fried rice. Anything else? - [2026-08-16 22:06:44 - 2026-08-16 22:06:48] **Unknown:** Just the one chicken fried rice for now, thanks. - [2026-08-16 22:06:49 - 2026-08-16 22:06:50] **Unknown:** How much will that be? - [2026-08-16 22:06:51 - 2026-08-16 22:06:52] **Unknown:** That'll be £10. - [2026-08-16 22:06:54 - 2026-08-16 22:06:56] **Unknown:** Perfect. £10. - [2026-08-16 22:06:56 - 2026-08-16 22:06:57] **Unknown:** Just a quick question. - [2026-08-16 22:06:57 - 2026-08-16 22:07:00] **Unknown:** Do the prawn crackers come free with that, or is that extra? - [2026-08-16 22:07:01 - 2026-08-16 22:07:03] **Unknown:** No, that's an extra £2. - [2026-08-16 22:07:05 - 2026-08-16 22:07:08] **Unknown:** Got it. So £2 extra for the prawn crackers. - [2026-08-16 22:07:08 - 2026-08-16 22:07:10] **Unknown:** And when would that be ready for collection? - [2026-08-16 22:07:10 - 2026-08-16 22:07:12] **Unknown:** Did you want prawn crackers or not? - [2026-08-16 22:07:12 - 2026-08-16 22:07:17] **Unknown:** Good question. Yes, I'll take the prawn crackers as well, please. - [2026-08-16 22:07:17 - 2026-08-16 22:07:21] **Unknown:** So that's £10 for the rice and £2 for the crackers. - [2026-08-16 22:07:23 - 2026-08-16 22:07:24] **Unknown:** Yep, £12 in total. - [2026-08-16 22:07:26 - 2026-08-16 22:07:30] **Unknown:** Brilliant. £12 total. When will that be ready for collection? - [2026-08-16 22:07:31 - 2026-08-16 22:07:32] **Unknown:** Well, three, four minutes. - [2026-08-16 22:07:34 - 2026-08-16 22:07:38] **Unknown:** Perfect. Three to four minutes. What name should I put the order under? - [2026-08-16 22:07:39 - 2026-08-16 22:07:44] **Unknown:** Hang on. I'm the Chinese takeaway. What name do you want to put the order under? - [2026-08-16 22:07:45 - 2026-08-16 22:07:48] **Unknown:** Oh, right. Sorry. It's Ben. B-E-N. - [2026-08-16 22:07:50 - 2026-08-16 22:07:52] **Unknown:** Okay, then. Thanks very much. See you soon. - [2026-08-16 22:07:54 - 2026-08-16 22:07:56] **Unknown:** Cheers, Juan. See you in a few minutes.