# Call Recording Transcript

- Started: 2026-08-16 20:42:17
- Direction: inbound
- Caller: +447988088200
- Destination: Behnam
- Duration: 1m 6s
- Disposition: ANSWERED

## Transcript

- [2026-08-16 20:42:18 - 2026-08-16 20:42:20] **Unknown:** Hello, Café de Pizza.
- [2026-08-16 20:42:22 - 2026-08-16 20:42:25] **Unknown:** Hello, yes, I'd like to place an order for takeaway, please.
- [2026-08-16 20:42:25 - 2026-08-16 20:42:27] **Unknown:** Can I get one Casamia...
- [2026-08-16 20:42:28 - 2026-08-16 20:42:29] **Unknown:** Yeah, sorry, what would you like?
- [2026-08-16 20:42:31 - 2026-08-16 20:42:32] **Unknown:** No worries.
- [2026-08-16 20:42:32 - 2026-08-16 20:42:36] **Unknown:** I'd like to order one Casamia pizza with extra garlic, please,
- [2026-08-16 20:42:36 - 2026-08-16 20:42:40] **Unknown:** and I'm looking to collect it in about 10 to 15 minutes,
- [2026-08-16 20:42:40 - 2026-08-16 20:42:41] **Unknown:** if that works for you?
- [2026-08-16 20:42:42 - 2026-08-16 20:42:45] **Behnam:** We can't do it for at least 30 minutes,
- [2026-08-16 20:42:45 - 2026-08-16 20:42:47] **Behnam:** but if you would like to come in 30 minutes, we can have it ready.
- [2026-08-16 20:42:49 - 2026-08-16 20:42:51] **Unknown:** Ah, 30 minutes works fine, no problem at all.
- [2026-08-16 20:42:51 - 2026-08-16 20:42:56] **Unknown:** So one Casamia with extra garlic, ready for collection in 30 minutes.
- [2026-08-16 20:42:56 - 2026-08-16 20:42:56] **Unknown:** Perfect.
- [2026-08-16 20:42:56 - 2026-08-16 20:42:58] **Unknown:** Yeah, can I take a name for that, please?
- [2026-08-16 20:43:01 - 2026-08-16 20:43:03] **Unknown:** Of course. It's Raff Raff.
- [2026-08-16 20:43:05 - 2026-08-16 20:43:07] **Behnam:** Is the Raff Raff, is that the surname?
- [2026-08-16 20:43:10 - 2026-08-16 20:43:12] **Unknown:** Yes, that's right. Raff Raff is the surname.
- [2026-08-16 20:43:13 - 2026-08-16 20:43:16] **Behnam:** All right, then. Thanks for the order. It'll be ready in half an hour.
- [2026-08-16 20:43:18 - 2026-08-16 20:43:22] **Unknown:** Brilliant. Thank you very much. I'll be there in 30 minutes.