# Call Recording Transcript - Started: 2026-08-16 13:00:59 - Direction: inbound - Caller: +447988088200 - Destination: Behnam - Duration: 45s - Disposition: ANSWERED ## Transcript - [2026-08-16 13:00:59 - 2026-08-16 13:01:10] **Unknown:** Hello, I'm calling about Glasses order number 7425321. - [2026-08-16 13:01:10 - 2026-08-16 13:01:14] **Unknown:** Could you tell me whether it's ready for collection or when you expect it to be ready? - [2026-08-16 13:01:15 - 2026-08-16 13:01:16] **Unknown:** It'll be ready on Tuesday. - [2026-08-16 13:01:19 - 2026-08-16 13:01:25] **Unknown:** Tuesday. Could you confirm whether there's a particular time from which it will be ready to collect? - [2026-08-16 13:01:25 - 2026-08-16 13:01:27] **Unknown:** Any time from 10am. - [2026-08-16 13:01:27 - 2026-08-16 13:01:35] **Unknown:** Thanks, that's clear. Order 7425321 will be ready to collect from 10 o'clock on Tuesday. - [2026-08-16 13:01:36 - 2026-08-16 13:01:37] **Unknown:** Is there anything else? - [2026-08-16 13:01:38 - 2026-08-16 13:01:39] **Unknown:** Thanks for calling, then. Bye-bye. - [2026-08-16 13:01:42 - 2026-08-16 13:01:43] **Unknown:** Goodbye.