# Call Recording Transcript

- Started: 2026-08-10 13:15:33
- Direction: inbound
- Caller: anonymous
- Destination: Behnam
- Duration: 1m 44s
- Disposition: ANSWERED

## Transcript

- [2026-08-10 13:15:33 - 2026-08-10 13:15:35] **Unknown:** If you record your name and reason for calling,
- [2026-08-10 13:15:35 - 2026-08-10 13:15:37] **Unknown:** I'll see if this person is available.
- [2026-08-10 13:15:38 - 2026-08-10 13:15:40] **Unknown:** It's MKM for delivery.
- [2026-08-10 13:15:47 - 2026-08-10 13:15:48] **Unknown:** Please stay on the line.
- [2026-08-10 13:16:01 - 2026-08-10 13:16:02] **Unknown:** Oh.
- [2026-08-10 13:16:03 - 2026-08-10 13:16:05] **Unknown:** Hiya, you're right, it's MKM, I've got a delivery for you
- [2026-08-10 13:16:05 - 2026-08-10 13:16:07] **Unknown:** for Regency Works, 21A Kimberley Street.
- [2026-08-10 13:16:07 - 2026-08-10 13:16:08] **Unknown:** Yeah, yeah.
- [2026-08-10 13:16:08 - 2026-08-10 13:16:11] **Unknown:** I'm parked outside where it says you are,
- [2026-08-10 13:16:11 - 2026-08-10 13:16:14] **Unknown:** but I can't see any, like, Regency Works.
- [2026-08-10 13:16:14 - 2026-08-10 13:16:16] **Unknown:** It's called TLC, can you see TLC?
- [2026-08-10 13:16:17 - 2026-08-10 13:16:19] **Unknown:** There's Dunn Valley Court right in front of me,
- [2026-08-10 13:16:19 - 2026-08-10 13:16:21] **Unknown:** or Ainsworth Falls.
- [2026-08-10 13:16:21 - 2026-08-10 13:16:24] **Unknown:** Yeah, you're on the corner, back down towards, sort of,
- [2026-08-10 13:16:25 - 2026-08-10 13:16:28] **Unknown:** you've got the car park on the left, if you look at it, yeah.
- [2026-08-10 13:16:30 - 2026-08-10 13:16:32] **Unknown:** Oaks Green Road, in front of me.
- [2026-08-10 13:16:32 - 2026-08-10 13:16:32] **Unknown:** Yeah.
- [2026-08-10 13:16:33 - 2026-08-10 13:16:34] **Behnam:** Right, in front of you.
- [2026-08-10 13:16:34 - 2026-08-10 13:16:35] **Behnam:** So you want to go left.
- [2026-08-10 13:16:36 - 2026-08-10 13:16:39] **Behnam:** You're going, you'll see there's a car park on the left
- [2026-08-10 13:16:39 - 2026-08-10 13:16:42] **Behnam:** and you'll see TLC, Cash and Carry on the right.
- [2026-08-10 13:16:42 - 2026-08-10 13:16:43] **Behnam:** TLC, Cash and Carry.
- [2026-08-10 13:16:44 - 2026-08-10 13:16:44] **Behnam:** Yeah.
- [2026-08-10 13:16:44 - 2026-08-10 13:16:45] **Unknown:** Oh, yeah.
- [2026-08-10 13:16:46 - 2026-08-10 13:16:46] **Unknown:** Yeah.
- [2026-08-10 13:16:47 - 2026-08-10 13:16:48] **Unknown:** I think I've gone behind it, yeah.
- [2026-08-10 13:16:48 - 2026-08-10 13:16:49] **Unknown:** Cash and Carry, right, okay.
- [2026-08-10 13:16:50 - 2026-08-10 13:16:52] **Unknown:** Whereabouts are you wanting it when I get there?
- [2026-08-10 13:16:53 - 2026-08-10 13:16:54] **Unknown:** You'll get a pallet, I'll just stick him on it.
- [2026-08-10 13:16:54 - 2026-08-10 13:16:56] **Behnam:** Have you got it with like a big crane?
- [2026-08-10 13:16:56 - 2026-08-10 13:16:57] **Behnam:** I have, yeah.
- [2026-08-10 13:16:58 - 2026-08-10 13:16:59] **Behnam:** Yeah, a big yellow one.
- [2026-08-10 13:16:59 - 2026-08-10 13:17:02] **Behnam:** You'll put it on a pallet and take it in with the forklift, yeah?
- [2026-08-10 13:17:02 - 2026-08-10 13:17:02] **Behnam:** Yeah.
- [2026-08-10 13:17:02 - 2026-08-10 13:17:04] **Unknown:** What, should I just park it, oh yeah, it's right behind me.
- [2026-08-10 13:17:04 - 2026-08-10 13:17:05] **Unknown:** Should I just park it across the blue gates?
- [2026-08-10 13:17:06 - 2026-08-10 13:17:07] **Behnam:** Yeah, you can do, yeah, yeah.
- [2026-08-10 13:17:07 - 2026-08-10 13:17:08] **Behnam:** Yeah, all right.
- [2026-08-10 13:17:08 - 2026-08-10 13:17:11] **Behnam:** Just tell him grab a pallet and stick it on a pallet and then he can...
- [2026-08-10 13:17:11 - 2026-08-10 13:17:12] **Behnam:** Yeah, it's a couple of big ball bags, isn't it?
- [2026-08-10 13:17:13 - 2026-08-10 13:17:14] **Behnam:** Yeah, you can put them on the pallets.
- [2026-08-10 13:17:14 - 2026-08-10 13:17:15] **Behnam:** Yeah, all right, no worries.
- [2026-08-10 13:17:15 - 2026-08-10 13:17:16] **Behnam:** All right, thanks a lot.
- [2026-08-10 13:17:16 - 2026-08-10 13:17:17] **Behnam:** Yeah, nice one.