# Call Recording Transcript

- Started: 2026-08-05 12:36:09
- Direction: outbound
- Caller: Behnam
- Destination: 03433164444
- Duration: 1m 18s
- Disposition: ANSWERED

## Transcript

- [2026-08-05 12:36:11 - 2026-08-05 12:36:13] **Unknown:** Thank you for calling the AA.
- [2026-08-05 12:36:13 - 2026-08-05 12:36:16] **Unknown:** To help us improve our service, we may record your call.
- [2026-08-05 12:36:16 - 2026-08-05 12:36:19] **Unknown:** Our team are all ears and ready to help.
- [2026-08-05 12:36:19 - 2026-08-05 12:36:24] **Unknown:** Remember, kindness fuels us, and abusive language won't be tolerated.
- [2026-08-05 12:36:24 - 2026-08-05 12:36:27] **Unknown:** If you're currently broken down, please press 1.
- [2026-08-05 12:36:28 - 2026-08-05 12:36:29] **Unknown:** Otherwise, please hold.
- [2026-08-05 12:36:35 - 2026-08-05 12:36:40] **Unknown:** In as few words as possible, please tell us the reason for your call today.
- [2026-08-05 12:36:41 - 2026-08-05 12:36:41] **Unknown:** Thanks.
- [2026-08-05 12:36:45 - 2026-08-05 12:36:46] **Unknown:** Sorry, I didn't get that.
- [2026-08-05 12:36:47 - 2026-08-05 12:36:51] **Unknown:** In as few words as possible, please tell us the reason for your call today.
- [2026-08-05 12:36:52 - 2026-08-05 12:36:54] **Unknown:** I have a complaint.
- [2026-08-05 12:36:57 - 2026-08-05 12:36:58] **Unknown:** Thanks.
- [2026-08-05 12:36:58 - 2026-08-05 12:37:00] **Unknown:** Don't fancy waiting on the phone?
- [2026-08-05 12:37:00 - 2026-08-05 12:37:03] **Unknown:** Why not contact us on WhatsApp instead?
- [2026-08-05 12:37:03 - 2026-08-05 12:37:06] **Unknown:** It's a simple way to get in touch for regular queries.
- [2026-08-05 12:37:07 - 2026-08-05 12:37:08] **Unknown:** Just let us know what you need.
- [2026-08-05 12:37:09 - 2026-08-05 12:37:14] **Unknown:** support with and our team will get back to you as soon as they're free press one now and we'll
- [2026-08-05 12:37:14 - 2026-08-05 12:37:22] **Unknown:** send you a message to start the conversation thank you for choosing to chat to us on whatsapp
- [2026-08-05 12:37:22 - 2026-08-05 12:37:26] **Unknown:** you'll get a message any second now this call will now end