# Call Recording Transcript

- Started: 2026-08-04 16:10:07
- Direction: outbound
- Caller: Behnam
- Destination: 01142711900
- Duration: 3m 35s
- Disposition: ANSWERED

## Transcript

- [2026-08-04 16:10:07 - 2026-08-04 16:10:11] **Unknown:** Thank you for calling Sheffield Teaching Hospitals, NHS Foundation Trust.
- [2026-08-04 16:10:12 - 2026-08-04 16:10:16] **Unknown:** Please be aware that we are upgrading our voice recognition platform,
- [2026-08-04 16:10:16 - 2026-08-04 16:10:20] **Unknown:** so for now, all calls will route directly to our hospital switchboard.
- [2026-08-04 16:10:20 - 2026-08-04 16:10:26] **Unknown:** However, to save time, all our ward and department direct numbers are published
- [2026-08-04 16:10:26 - 2026-08-04 16:10:28] **Unknown:** and regularly updated on our website.
- [2026-08-04 16:10:28 - 2026-08-04 16:10:31] **Unknown:** A direct contact number for the department you require
- [2026-08-04 16:10:31 - 2026-08-04 16:10:34] **Unknown:** may also be on any letter we have sent to you.
- [2026-08-04 16:10:34 - 2026-08-04 16:10:38] **Unknown:** Your call is important to us. Please hold the line.
- [2026-08-04 16:13:26 - 2026-08-04 16:13:29] **Unknown:** I'm going to talk to you later.