# Call Recording Transcript - Started: 2026-08-04 16:07:56 - Direction: outbound - Caller: Behnam - Destination: 01142711900 - Duration: 29s - Disposition: ANSWERED ## Transcript - [2026-08-04 16:07:56 - 2026-08-04 16:08:00] **Unknown:** Thank you for calling Sheffield Teaching Hospitals, NHS Foundation Trust. - [2026-08-04 16:08:01 - 2026-08-04 16:08:05] **Unknown:** Please be aware that we are upgrading our voice recognition platform, - [2026-08-04 16:08:05 - 2026-08-04 16:08:09] **Unknown:** so for now, all calls will route directly to our hospital switchboard. - [2026-08-04 16:08:09 - 2026-08-04 16:08:15] **Unknown:** However, to save time, all our ward and department direct numbers are published - [2026-08-04 16:08:15 - 2026-08-04 16:08:17] **Unknown:** and regularly updated on our website. - [2026-08-04 16:08:17 - 2026-08-04 16:08:20] **Unknown:** A direct contact number for the department you require - [2026-08-04 16:08:20 - 2026-08-04 16:08:23] **Unknown:** may also be on any letter we have sent to you. - [2026-08-04 16:08:23 - 2026-08-04 16:08:23] **Unknown:** Thank you.