# Call Recording Transcript

- Started: 2026-08-04 11:51:38
- Direction: inbound
- Caller: +442038858957
- Destination: Behnam
- Duration: 29s
- Disposition: ANSWERED

## Transcript

- [2026-08-04 11:51:38 - 2026-08-04 11:51:38] **Unknown:** Hello.
- [2026-08-04 11:51:42 - 2026-08-04 11:51:42] **Unknown:** Hello.
- [2026-08-04 11:51:43 - 2026-08-04 11:51:43] **Unknown:** Hello.
- [2026-08-04 11:51:45 - 2026-08-04 11:51:48] **Unknown:** Hi, I'm speaking with Mr. Ruff Ruff.
- [2026-08-04 11:51:48 - 2026-08-04 11:51:49] **Unknown:** Speaking.
- [2026-08-04 11:51:52 - 2026-08-04 11:51:56] **Unknown:** Sir, this is Sophia, and I'm calling you from the accounting department of PCP Claim
- [2026-08-04 11:51:56 - 2026-08-04 11:52:01] **Unknown:** regarding the claim on your vehicle, BMW, with your registration number.
- [2026-08-04 11:52:01 - 2026-08-04 11:52:03] **Unknown:** Really? I never have.
- [2026-08-04 11:52:03 - 2026-08-04 11:52:04] **Unknown:** All right, sir. Okay.
- [2026-08-04 11:52:04 - 2026-08-04 11:52:06] **Unknown:** Thanks, anyway. Okay. Bye-bye.