# Call Recording Transcript

- Started: 2026-08-04 11:42:30
- Direction: inbound
- Caller: +441582378153
- Destination: Behnam
- Duration: 27s
- Disposition: ANSWERED

## Transcript

- [2026-08-04 11:42:31 - 2026-08-04 11:42:39] **Unknown:** Hello. Hello. Hello. Am I speaking with Ruff Ruff?
- [2026-08-04 11:42:39 - 2026-08-04 11:42:41] **Unknown:** Yes, speaking. Yes, speaking.
- [2026-08-04 11:42:42 - 2026-08-04 11:42:48] **Unknown:** Oh, hi. I'm calling you from PCP claims department and this call is regarding the compensation amount of your BMW.
- [2026-08-04 11:42:48 - 2026-08-04 11:42:51] **Unknown:** I think you've got the wrong number. I've never had car finance.
- [2026-08-04 11:42:53 - 2026-08-04 11:42:56] **Unknown:** Okay. Thanks anyway. Bye-bye.